Does Allstate have good customer service?
Allstate Customer Service
According to our survey data, Allstate is tied with Progressive and Travelers with a score of 4.1 out of 5, well behind No. 1 USAA. Forty-six percent of customers who have filed a claim say they are completely satisfied with the ease of filing a claim and the service provided.
Can I view my Allstate policy online?
You can view your policy details and access any of your current or archived insurance information in the documents section of your My Account profile. Search for your policy documents from your mobile phone or tablet using the Allstate® mobile app.
Is Allstate good at paying claims?
According to the J.D. Power 2021 U.S. Auto Claims Satisfaction StudySM, Allstate ranked slightly below average for its claims experience, with a score of 870 out of a possible 1,000 points. However, its Superior financial strength rating from AM Best highlights the company's ability to pay out claims.
Does Allstate have a termination fee?
Quick Facts. You can cancel your Allstate insurance policy via phone, by mail, or in person. Allstate does not charge cancellation fees. Before you terminate your Allstate plan, be sure to enroll in new insurance coverage.