Important COVID-19 notice: Water customers can once again pay their bills in person. We recommend that customers to make an appointment to pay their bills at the Municipal Services Building (MSB). Please bring your water bill to the appointment. If you don’t have a copy, please print a bill from MyPhillyWaterBill.
You can set up recurring, automatic monthly payments. To do so, create an account in the City’s water bill payment website, MyPhillyWaterBill, and sign up for AutoPay.You can pay with any of the following
Fees
Online and by telephone:
In person:
Other fees:
Mail in the return portion of your bill with a check or money order, made payable to: Pay through an interactive voice system by calling (877) 309-3709 Visit one of our three authorized payment centers. Municipal Services Building (Currently closed) Hope Plaza 7522 Castor Ave.Other ways to pay
By mail
Water Revenue Bureau
P.O. Box 41496
Philadelphia, PA 19101-1496By phone
In person
1401 JFK Blvd., Concourse Level
Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.
22nd & Somerset Street
Hours: Open Monday through Friday, 8:30 a.m. – 5 p.m.
Cash payments are not accepted.
Hours: Open Monday through Friday 8:30 a.m. – 5 p.m.
Cash payments are not accepted.
If you can’t afford to pay your water bill in full and on time, you can set up a payment agreement, or apply for water bill assistance.Need help paying?
By using MyPhillyWaterBill, you can manually allocate payment amounts for Water and sewer service charges, repair charges, and HELP loans. When you don’t use MyPhillyWaterBill, and if you pay less than your total amount due, then payments are distributed from oldest to newest debt. When all the debt is the same age, payment goes in the following order toward however much you owe in each of these categories:How payments are applied
Use MyPhillyWaterBill to find and print water bills for the last 13 months. If you need a copy of an older water bill, please contact the Water Revenue Department at (215) 685-6300. You can also visit us in the Municipal Services Building Concourse Level at 1401 John F. Kennedy Blvd to request an old copy. The Department of Finance is responsible for revenue collection, utility billing, tax and parking enforcement, administering employee payroll, benefits and safety; risk management and accounting and financial reporting. These cookies may be set through our site by our advertising partners. They may be used by these companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. This is convenience at your fingertips! SCAN TO DOWNLOAD THE APPGet an old water bill
Manila Water App, your one-stop-shop!
With Manila Water App, you can check your current water bill and view your bill history. You may also settle your water bills through online payment or mobile wallet. Get real-time service advisories and interruption notices through push notifications. Send your service-related concerns or inquiries via the M.W. C.A.R.E.S. platform.
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