Forgotten your Roblox Password or Username?
If you have simply forgotten your Roblox account password then you can use the link entitled “Forgot Password or Username” on the login page, as shown below.
- Go to Roblox.com.
- Click on the gear icon.
- Select “Settings”.
- Click on “Add Email”.
- Enter your email address.
- Click on “Add Email” again.
- Check your email and click on the verification link.
You can also add your phone number instead of your email address.
However, adding an email address is recommended because it won’t be changed.
2. Go to the Roblox login page
After you’ve added your email address to your Roblox account, you need to go to the Roblox login page.
You can do this by opening an incognito browser and going to //www.roblox.com/login.
Alternatively, you can log out of your Roblox account to go to the login page.
However, using an incognito browser is highly recommended in case something goes wrong.
Once you’re on the login page, click on “Forgot Password or Username?”.
3. Enter your email address
After you’ve clicked on “Forgot Password or Username?”, you’ll land on the “Forgot Password or Username” page.
On the page, you’ll see an “Email” field.
Enter the email address that you’ve added to your Roblox account into the “Email” field.
Click on “Submit” after you’ve entered it.
If you’ve added your phone number to your Roblox account, click on “Use phone number to reset password” and enter your phone number instead.
4. Check your email for the link
After you’ve clicked on “Submit”, a password reset link will be sent to your email address.
Open your email and check your inbox for the password reset link.
Click on “Reset Password” to start resetting your Roblox password.
If you can’t find the email, make sure to check your junk and spam folders as it might have landed there.
Keep in mind that the button will only be active for an hour.
5. Create a new password
After you’ve clicked on “Reset Password”, you’ll land on the password reset page.
The page contains a couple of fields including “New Password” and “Confirm New Password”.
Create a new password and enter it into the “New Password” field.
Re-enter your new password into the “Confirm New Password” field.
Lastly, click on “Submit” to reset your Roblox password.
Do note that you cannot use your old password.
Now, you’ll be able to log in to your Roblox account using your new password!
Method 2: Contact Roblox support
If you’re logged out of your Roblox account and didn’t add your email address or phone number to it, you won’t be able to reset your password.
If that’s the case, you need to contact Roblox for help.
But before that, check if you’re logged into your Roblox account on any device.
If you are, you can add an email address or phone number to it to reset your password.
- Go to //www.roblox.com/support.
- Enter your date of birth.
- Enter your username, first name, and email address.
- Select the device that you’re having the issue on (e.g. PC).
- Select “Account Hacked or Can’t Log in” as the type of help category.
- Select “Forgot password” as the subcategory.
- Describe that you forgot your password and didn’t add your email address or phone number to your account.
- Click on “Submit”.
Here’s an example of a description, “Hi Roblox, I can’t log in to my account because I forgot my password and I didn’t add my email address or phone number. My username is vetelot794. Please help me to recover my account”.
After you’ve submitted the form, you need to wait for 24 to 48 hours for Roblox’s response.
If successful, Roblox will send you an email with instructions on how to recover your account.
Conclusion
It’s easy to reset your Roblox password if you’ve added your email address or phone number to your account.
Unfortunately, if you’re logged out of your Roblox account on all devices and didn’t add your email address or phone number to it, you won’t be able to reset your password.