Jefferson County DHHR Office
Services:
Family Assistance Services: Medicaid, WVCHIP, Medicaid for Long-Term-Care, Medicare Premium Assistance Programs, Non-Emergency Medical Transportation (NEMT), Supplemental Nutrition Assistance Program (SNAP), Emergency Assistance, Indigent Burial Program, Refugee Resettlement, Tel-Assistance, SNAP E&T, Low Income Energy Assistance Program (LIEAP), 20% Discount Utility program, Temporary Assistance for Needy Families (TANF), School Clothing Allowance (SCA) and Other Needs Assistance Disaster Programs. Social Services: Adoption, Adult Guardianship, Adult Protective Services, Adult Residential Care, Child Abuse Awareness and Prevention, Child Protective Services, Child Welfare Licensing, Domestic Violence Services, Foster Care, Health Care Surrogate, Homeless Services, Interstate Compact on the Placement of Children, Specialized Family Care, Subsidized Legal Guardianship, Unclaimed Deceased Bodies, Youth Services, and Youth Transitioning Services. Early Care and Education: Licensing of Child Care Centers and Family Child Care Facilities, Registration of Family Child Care Homes, Registration of Out of School Time Programs, Provide Subsidy Services to eligible families for child care, Technical assistance to child care providers, and Tiered Reimbursement system for high quality child care services.
Physical Address: 239 Willow Spring Drive, Charles Town, WV 25414
Mailing Address: P O Box 984, Charles Town, WV 25414
Phone: 304-724-2600
Fax: 304-728-0529
Hours of Operation: 8:30 am to 5:00 pm - Monday thru Friday
Click Here for Map
Jefferson County Health Department
Services:
Physical Address: 1948 Wiltshire Road, Suite 1, Kearneysville, WV 25430
Mailing Address: 1948 Wiltshire Road, Suite 1, Kearneysville, WV 25430
Phone: 304-728-8416
Fax: 304-728-3319
Hours of Operation: Monday-8:30 a.m. - 4:30 p.m. Tuesday-8:30 a.m. - 4:30 p.m. Wednesday-8:30 a.m. - 4:30 p.m. Thursday-8:30 a.m. - 4:30 p.m. Friday-8:30 a.m. - 4:30 p.m. Saturday-Closed Sunday-Closed
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Shenandoah Valley Medical System WIC
Services:
We provide services to over 1,000 Jefferson County families, and we're growing.
We offer a variety of benefits in our office, ranging from breastfeeding support to nutrition education.
We love what we do and think that you will enjoy coming to our office.
Jenny Walton is our clerk, her warm and caring personality is a treat and will make you feel instantly at home.
Need breastfeeding help? Katie Reid is our Breastfeeding Peer Counselor and Medical Aide. Katie has the training and certainly the experience to help you.
Our nutritionist is Deborah Fredricks. Deborah has a Bachelors Degree in Nutrition. She has experience in child and adult nutrition, physical fitness and has worked for many years as a chef.
To schedule an appointment or for more information, please call us at 304-725-2028. Or if you are in the area stop by.
We look forward to hearing from you!
Sincerely, Jefferson County WIC Staff
Physical Address: 107 Lancaster Circle, Ranson, WV 25438
Mailing Address: 107 Lancaster Circle, Ranson, WV 25438
Phone: 304-725-2028
Hours of Operation: Our clinic hours are Monday 8:00 - 7:00, Tuesday 8:00 - 7:00, Wednesday 8:00 - 3:00, and Thursday 8:00 - 3:00.
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IMPORTANT NOTICE:
- The Department of Social Services has limited seating and waiting capacity in our lobby. People are asked to call the Agency PRIOR to visiting.
- New Applicants may call (315) 785-3229 for more information.
- Current Recipients may call (315) 779-5923 for questions related to an active case.
- The main entrance and parking for the Department of Social Services is located at the rear of the building on Massey Street. Visitors must use the main entrance. All other entrances/exits are locked to the public.
To apply for Temporary Assistance, SNAP or HEAP you may do so online at
//www.mybenefits.ny.gov or visit //otda.ny.gov/programs/applications to print an application.
Applications and supporting documentation may be submitted by:
- Fax: at (315) 785-3346
- Mail: Jefferson County Department of Social Services, 250 Arsenal St., Watertown, NY 13601
- Drop box: located in the parking lot (include your name and your worker’s name)
Supporting documentation (NO Applications) may be submitted by:
- Mobile Document Upload: NYDocSubmit
Paperwork (NO Applications) may be submitted by email to:
- TA Intake & SNAP (New applicants):
- TA Undercare & SNAP (Open cases):
- HEAP:
- Day Care:
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**Chafee Cash Awards Portal**
Are you a young person aged 18 to 27 who experienced foster care at the age of 14 or
older?
If so, you may be eligible for a direct cash award.
View Flyer Here
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Low Income Household Water Assistance Program
For information click here.
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**Regular HEAP for 2021-2022 closed 4/29/22; Emergency HEAP will close 7/20/22**
(Please visit our Home Energy Assistance Program page listed under the
Assistance Programs tab for more information. For a HEAP application click here.)
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NYDocSubmit
Jefferson County Department of Social Services (DSS) is pleased to inform county residents that a free mobile device application called NYDocSubmit is available for individuals to use to submit necessary documents at any time. This mobile application provides individuals who have applied for or are receiving DSS benefits to submit documentation to the DSS in a simple and fast way. The mobile application is available for download on Google Play™ or the Apple App Store™ and can be used to take photos of documents and upload them to Jefferson County DSS. During this time of restrictions, having the ability to submit necessary documentation from the comfort of home is essential to continue supporting families in Jefferson County.
Many individuals have had their employment and income impacted by COVID-19. Anyone in receipt of SNAP whose employment has been affected, either they are currently unemployed or are experiencing a decrease in hours worked, should report these to changes to Jefferson County Department of Social Services as soon as possible as it may affect their SNAP benefit amount. A convenient way to report this is to complete and submit an online SNAP change report form found at //www.mybenefits.ny.gov. If you are now in receipt of unemployment, you can submit proof of this and other documentation using the free mobile application NYDocSubmit.