Philadelphia american life insurance customer service phone number

Company Information

PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY
P. O. BOX 4884
HOUSTON,   TX 77210-4884
800-713-4680

PHILADELPHIA LIFE INSURANCE COMPANY 1983-11-10
PLI DELAWARE L INS CO 1978-02-09


NAIC #: 67784
California Company ID #: 2282-2
Date Authorized in California: 1978-03-01
License Status: UNLIMITED-NORMAL
Company Type: LIFE-DISABILITY
State of Domicile: TEXAS


NAIC Group #: 0520   NEW ERA LIFE GRP

Lines Of Business
The company is authorized to transact business within these lines of insurance.
For an explanation of any of these terms, please refer to the glossary.

Company Details

  PHILADELPHIA AMERICAN LIFE INSURANCE COMPANY License Status :
Active

NAIC Number :

67784


Phone Number:

281-368-7200


Company Address:

11720 KATY FREEWAY, SUITE 1700 
HOUSTON, TX  77079

Description:

Life and Health


License Number:

A423311


Date Admitted:

1978-05-10


Market Share

Link to Supplemental Data Page

Year Line Market Share Direct Premium Written Direct Premium Earned Direct Losses Paid Direct Losses Incurred Loss Ratio
2021 Total Accident & Health 0.01% $4,002,308 $4,107,161 $2,026,969 $1,934,537 47.10 %
2021 Total Individual Accident & Health 0.02% $3,966,734 $4,071,660 $1,992,793 $1,888,484 46.38 %
2021 Individual Specified Disease 0.07% $523,617 $533,266 $115,902 $47,292 8.87 %
2021 Individual Accident Only 0.12% $340,788 $348,278 $81,446 $91,169 26.18 %
2021 Individual Disability Income 0.00% $2,947 $3,108 $41,777 $39,914 N/A
2021 Individual Dental 0.02% $61,810 $63,148 $20,185 $20,963 33.20 %
2021 Individual Limited Benefit 1.05% $3,037,572 $3,123,860 $1,733,483 $1,689,146 54.07 %
2021 Total Group Accident & Health 0.00% $35,574 $35,501 $34,176 $46,053 N/A
2021 Group Specified Disease 0.00% $2,329 $2,267 $0 $0 0.00 %
2021 Group Accident Only 0.01% $33,245 $33,234 $34,176 $46,053 N/A
2021 Total Life 0.00% $410,701 $0 $210,072 $0 N/A
2021 Total Individual Life 0.00% $410,701 $0 $210,072 $0 N/A
2021 Individual Whole Life 0.02% $341,499 $0 $100,833 $0 N/A
2021 Individual Term Life 0.01% $69,202 $0 $109,239 $0 N/A
2020 Total Accident & Health 0.00% $3,593,679 $3,591,721 $1,789,825 $1,913,539 53.28 %
2020 Total Individual Accident & Health 0.02% $3,551,061 $3,549,887 $1,777,219 $1,901,233 53.56 %
2020 Individual Specified Disease 0.06% $422,217 $419,521 $217,162 $257,554 61.39 %
2020 Individual Accident Only 0.10% $266,456 $265,779 $52,889 $50,777 19.10 %
2020 Individual Disability Income 0.00% $3,527 $3,479 $44,589 $44,689 N/A
2020 Individual Dental 0.02% $47,615 $47,180 $14,064 $14,114 29.92 %
2020 Individual Limited Benefit 1.20% $2,811,246 $2,813,928 $1,448,515 $1,534,099 54.52 %
2020 Total Group Accident & Health 0.00% $42,618 $41,834 $12,606 $12,306 29.42 %
2020 Group Specified Disease 0.00% $2,564 $2,578 $0 $0 0.00 %
2020 Group Accident Only 0.01% $40,054 $39,256 $12,606 $12,306 31.35 %
2020 Total Life 0.00% $514,999 $0 $57,055 $0 N/A
2020 Total Individual Life 0.00% $514,999 $0 $57,055 $0 N/A
2020 Individual Whole Life 0.03% $428,223 $0 $27,386 $0 N/A
2020 Individual Term Life 0.01% $86,776 $0 $29,669 $0 N/A
2019 Total Accident & Health 0.00% $3,699,923 $3,706,740 $1,955,505 $2,054,560 55.43 %
2019 Total Individual Accident & Health 0.02% $3,651,940 $3,658,600 $1,943,895 $2,042,939 55.84 %
2019 Individual Comprehensive Medical Expense 0.00% $1,215 $1,219 $350 $350 28.71 %
2019 Individual Specified Disease 0.08% $437,041 $436,880 $140,434 $170,144 38.95 %
2019 Individual Accident Only 0.11% $283,265 $283,513 $386,163 $392,163 N/A
2019 Individual Disability Income 0.00% $4,002 $4,007 $4,345 $4,515 N/A
2019 Individual Dental 0.02% $48,649 $48,932 $12,253 $13,253 27.08 %
2019 Individual Limited Benefit 1.45% $2,877,768 $2,884,049 $1,400,350 $1,462,514 50.71 %
2019 Total Group Accident & Health 0.00% $47,983 $48,140 $11,610 $11,621 24.14 %
2019 Group Specified Disease 0.00% $2,680 $2,708 $0 $0 0.00 %
2019 Group Accident Only 0.01% $45,303 $45,432 $11,610 $11,621 25.58 %
2019 Total Life 0.00% $726,158 $0 $289,989 $0 N/A
2019 Total Individual Life 0.00% $726,158 $0 $289,989 $0 N/A
2019 Individual Whole Life 0.04% $601,020 $0 $139,938 $0 N/A
2019 Individual Term Life 0.01% $125,138 $0 $150,051 $0 N/A

Enforcements

The department has not taken enforcement action against this company in the past three years.

Link to Enforcements Page


Complaint Index

YearLineMarket ShareNumber of ComplaintsComplaint Index
2021 Health 0.04% 3 268
2021 Life and Annuities 0.01% 0 0
2020 Health 0.04% 1 79
2020 Life and Annuities 0.01% 0 0
2020 Medicare Supplement Insurance 0.00% 0 0
2019 Life and Annuities 0.01% 0 0
2019 Medicare Supplement Insurance 0.00% 0 0
2019 Health 0.03% 1 85


Company Changes

No recent changes


Market Conduct

This company does not have any market conduct exams or investigations.


Financial Exams

This company does not have any financial exams.

Is Philadelphia American Life Insurance the same as New Era?

Philadelphia American is a subsidiary of the larger New Era Life Insurance Company. New Era specializes in health insurance and also offers Medicare Supplement insurance. Their offices are located in Houston, Texas. They offer Medicare Supplement insurance all over the United States.

What happened to Philadelphia Life Insurance company?

Japan's Tokio Marine Holdings, Inc. reported that it has agreed to acquire all outstanding shares of Philadelphia Consolidated, a U.S. property/casualty insurance company offering specialty commercial property and casualty insurance to targeted markets.

What is Philadelphia AME?

Philadelphia American Life Insurance Co operates as an insurance company. The Company provides annuities, life, health, and disability insurance products and services.

Who took over American life?

On November 1, 2010, MetLife, Inc. completed its purchase of American Life Insurance Company (Alico).

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