We know that you're in the middle of listening to sound on your Android phone, but your speaker suddenly gets muted. Don't fret! It has happened to many of us here, and it's not a big issue. Today, we'll answer the all-time question, "Why is my phone not making sounds?" and we'll also guide you on how to get sound working on your phone again.
Ready? Let’s get your speaker working again!
Why Is My Phone Not Making Sounds?
Before we dive into the solutions, though, we'll like to point out the common reasons phone speakers suddenly stop making sounds. And while anything can cause the problem, the most prominent issue is your device's volume. Your phone won't make a sound if its amplification is low.
Do Not Disturb mode may also block sounds and notifications on your phone, but it shouldn’t block media sounds from apps unless specified. Well, it didn’t end there.
If it's not a volume issue and DND problem, why is my phone not making sounds? Here are other reasons for your phone to get mute:
- When the device is connected to an external audio source,
- When the speaker is dirty or wet,
- When the app you're using is blocking sounds,
- When the content you want to hear has no sound, and many more.
Now that you have enough clues about why your phone speaker is not working, let's help you fix the problem.
How Do I Get My Sound Back on My Phone?
1. Turn up the device’s volume
Sounds funny and somewhat fundamental. Doesn't it? Well, your phone won't make any sound (not even beep) when the volume is too low. Before blaming your sound issue on another cause, ensure to turn up the phone volume.
- You'll find the volume rockers on either side of your device; click the upper one to increase the volume.
- You should see a volume bar on your screen once you press the volume up button. If not, that means the key is faulty.
- Try the volume-down buttons instead, then manually increase the volume on the screen to see if it works.
Normally, the volume buttons should control the sound you're listening to, but that's usually not the case on all Android phones. If you still can't hear sounds, we recommend you go to Settings > Sounds and manually increase the volume using the sliders.
2. Check for in-app sound settings
If your phone speaker/sound doesn't work on apps like Facebook, Instagram, and the like, try checking in-app sound settings.
If you're playing a video on Facebook or Instagram, for instance, there's usually a mini sound button in the lower right of the video interface. Tapping the button will either mute or unmute sounds for the video and the following ones until you tap the button again.
Add to that, some apps have dedicated sound settings tucked away from what shows on the main interface. You may need to check the sound settings to ensure in-app sound is activated. Is that clear?
3. Check do not disturb settings
You’re probably aware of what Do Not Disturb does on Android. Aren’t you?
Well, it helps you block sound and visuals from notifications for a set time. If you don't hear sounds when your phone is in DND mode, try turning off Do Not Disturb from the Quick Settings panel or by going to Settings > Sounds > Do Not Disturb. Test the sound now to hear if it's working or not.
Meanwhile, turning on DND shouldn't block your sounds while making a call, watching a video, playing music, and the like, if you're using the normal settings. If you’d like to keep hearing media sounds even when your phone is in Do Not Disturb, follow these steps:
- Go to Settings > Sounds > Do Not Disturb on your Android device.
- Tap Alarms & other interruptions
- Turn on
4. Ensure you’re not connected to another audio source
Before you give up on the sound issue, be sure you're not connected to an external speaker or Bluetooth earbuds, and ensure your headphone jack is free.
Android will automatically route all sounds coming from your phone to the external audio source once connected. If you don't remember connecting to any external device, the best you can do is to turn off your Bluetooth, then figure out if your phone speaker works or not.
Also, unplug your headphones if you have any. If it still doesn't work, your phone might be in headphone mode; this usually happens when your headphones jack is dirty or faulty. We already analyzed the solution to that in our comprehensive guide on how to fix the headphone jack not working.
5. Clean the speaker
Just like the charging port and headphone jack, your phone speaker can also get clogged with dirt and lint, hence producing muffled or low sounds. Thankfully, cleaning the speaker, in this case, can make a difference.
The simplest way to clean your phone's speaker is to use a can of compressed air. Fire a few shots into the speaker grille to flush out the dirt and dust hiding blocking the speaker. You may also scrub the speaker with a soft toothbrush to drive out sticky particles. Ensure you do it gently to avoid damage.
And if you notice water inside the speaker grille, these few tips on how to remove water from the phone speaker will help your out.
6. Restart your phone
All smartphone issues aren't usually hardware-related or you can fix them by tweaking the device settings. Now that your phone speaker isn't working, it could be a software glitch you can fix by rebooting your device.
If all the above fixes failed, shut down your phone for a couple of minutes and restart it to check if it fixes the sound issue.
Usually, you may also enter safe mode or factory reset your phone to fix the sound issue, but it’s not up to that. If the above fixes didn't work for you, visit the repair center.
How to Book a Phone Repair Service Near Me
Besides locating a service center with no stress, you can also book a phone repair reservation with Carlcare. Doing so lets you enjoy our priority service, skip queues, get special discounts, reduce your waiting time and energy, and a lot more.
Here’s how you can book a repair reservation to fix your phone’s sound at Carlcare:
- Visit our Online Repair Reservation page
- Complete the reservation form:
- Select your phone model
- Describe the problem in detail
- Choose your preferred service center and reservation date
- Input your contact info and name.
- Tap Submit to complete the reservation.
- Take a screenshot of the reservation ticket. You'll present it when you get to the service center at the appointed time.
It's as simple as that. You never have to waste your precious time and energy fixing your phone speaker. Just make a repair reservation with us, and let's handle the rest.
How to Fix Phone Speaker Not Working
By now, I think we've answered your question, "Why is my phone not making sounds?" and have provided working solutions to it. If, however, your phone still doesn't make a sound, after all, you may need technical assistance. Probably the phone’s speaker is faulty and needs Replacement.
For that, we recommend you visit the nearest official service center for your brand for a practical assessment and repair. At this stage, you don’t need to download apps or try another DIY trick to fix the issue; just visit the repair center.
How to Locate Phone Repair Near Me
If you use a TECNO, Infinix, or itel phone, their official service center isn’t far from you. That means you don’t have to risk damaging your phone in the hand of an unskilled technician. Carlcare, as the official after-sales service provider for TECNO, Infinix, and itel phone users, offers high-quality repair services at affordable prices.
If your phone is still not making sounds, here's how to locate a reliable official center to fix it.
- Visit our Service Centre Locator
- Fill in your address to find a service center near you.
Meanwhile, it's easier if you have the Carlcare mobile app:
- Open the Carlcare app
- Sign in or create an account.
- Tap Location below the screen.
- Grant the requested location permission.
- You'll see a list of service centers near you.
- Click your preferred center to get their detailed address and contact number.
Final thoughts
Sounds/speaker not working is a popular smartphone issue you can fix without much stress. However, that's usually not the case sometimes. If any of the fixes provided above didn't help resolve your phone's sound problem, your last resort is to visit a repair center. Thankfully, you can book a repair appointment with Carlcare if you use a TECNO, Infinix, or itel device to fix the issue ASAP!