2013 ford edge door lock problems

Q: Why is my door suddenly not locking?

In many cases, when a door doesnt lock, its due to the door latch rather than the lock itself. This is usually because the latch is not aligning with the hole in the strike plate. While this can be easily fixed, its always best to call a professional locksmith rather than attempting to repair it yourself.

I live in Manitoba Canada and as people will know we getg some really cold weather. Over the last week the temp has gone down to -30c -40c with the wind chill and for the last week we have noticed that when we get in the car in the morning the front passenger door lock just pops up and then locks back down. So......

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What causes power door locks to stop working?
Why is my door suddenly not locking?
Why is my car door not locking and unlocking?
How do I fix my door lock not working?

I drive straight up to for (this is a brand new $38,000 2008 ford edge)

I get there tell them the problem pull the car into the service bay and guess what!

It starts to work

Im told by the 14 year old service guy that you cannot fix something that isnt broke and to "see how things go"

so........

I go on my way and sure enough next morning another freezing night and my wife calls me from the car and tells me the locks are not working again so i go to her work pick up the car and yep they dont work again.

I get to for and the 14 year old guy notices me and says "same pproblem?" I tell him yes "drive the car in" he says

So i bring the car in and AGAIN its working

Anyway i figured out that the reason it starts to work is because by the time i get from my house to ford (about a 20 minute drive) the car heat, heats up the interior and hence fixes this door issue

so the 14 year old boy gets in the car starts it up and turns off the following on the computer,

Auto lap switch

auto lock
auto unlock
reverse parking sensors

OK why? i ask him

well we need to rule out the on board computer first and then if it still doesnt fix it then we will put it on our machine and see what readings we get he says

well if it fixes it do i just no use all these features which I am paying for? i ask

he says well no then we will know that its the computer and try and fix that

So again i leave and again another cold night and guess what... yep its still not working (bare in mind ford have never seen that it doesnt work)

So i drive to ford this time in the freezing cold with no heat on in the car. I get there and the door locks still dont work and the 14 year old boy this time sees the problem and calls over his 20 year old service manager.

The 20 year old service manager advises me that they will need to keep it over night as they want to run tests. They say they will call the shuttle to take me home

I DONT THINK SO

Im paying for this car and you want to leave me with nothing while you fix your problem?????

So rather than give me a car from their lot they call enterprise and get me a hire car. Thats ok i guess

Im told im getting a Ford Explorer which is nice because its a little more expensive than our car and shows they are giving us something for our trouble.

We get to enterprise and dont see an explorer on the lot. The guy at enterprise tells us he doesnt have an explorer and that we are getting a ford fusion

Our AWD ford edge is in with a problem that we did not create and there is snow on the ground we have 3 small children and you are giving us a FWD $20,000 car in the end after arguing a bit we get an escape which are crap may i add!

Anyway to cut a really long story short (because i have to go and pick up my car, Ford just called as im typing this)

I have just received a call im told i should come and pick up my car as they have parts on order to replace the whole locking system for the door and they will see if that works but for now i just have to put up with it.

Lets see what they are going to offer us after it is fixed to compensate all the trouble we have had.

Anyone else having this problem lol

Ford Motor Company was hit with a class action lawsuit alleging the door latch systems in certain Ford and Lincoln models are defective leading to door sensor failure and ultimately costly repairs.

Lead plaintiff Roger Kinnunen alleges in his class action lawsuit that the door latches in various Ford and Lincoln vehicles contain a material design and manufacturing defect.

This alleged defect begins with the contamination of electrical contacts on the door sensor, “inevitably” causes the door sensors in the affected vehicles to fail. Once the door sensors fail, the door latches and lock systems fail to function as intended, Kinnunen says.

Specifically, the class action claims the defective door latches cause the “Door Ajar” light to turn on and “[i]f the door sensor communicates that a passenger door is not adequately closed, then the vehicle’s interior dome light will continuously illuminate, the door chime will sound, [and] the alarm system will not function properly.”

“Additionally, the vehicle doors will not lock, while both parked and driven, and the child safety lock feature on the rear passenger doors will not function as intended,” the plaintiff says. “Furthermore, if this condition continues when the vehicle is turned off, it can completely drain the vehicle’s battery and leave the vehicle operator stranded.”

According to the class action complaint, the “Door Ajar” warning light in the plaintiff’s 2011 Ford Edge started turning on intermittently in 2012. Kinnunen says he had it repaired at the dealership, but it started turning on again in 2015 and again in 2016 after being repaired. The plaintiff alleges that for the 2016 repair, he had to pay $206.91 out of pocket.

The plaintiff further claims that Ford actively concealed the defect and that the defect causes affected vehicles to be worth less at resale. Additionally, Ford allegedly has failed to properly repair defective door latches and has refused to cover the costs of the repair, the plaintiff says.

“For customers with vehicles within the warranty periods at issue,” contends the plaintiff in the complaint. “Ford has done nothing more than to temporarily repair the Door Latch Defect, or replace it with other similarly defective and inherently failure-prone door latch assemblies.”

According to the class action lawsuit, “Ford has refused to take any action to correct the root cause of this concealed defect when it manifests in vehicles both in and outside the warranty period. Since the Door Latch Defect typically manifests within and shortly outside of the warranty period for the Class Vehicles – and given Defendant’s knowledge of this concealed, safety related design defect – Ford’s attempt to limit the applicable warranties with respect to the Door Latch Defect is unconscionable.”

Kinnunen points out that numerous complaints have reported the alleged defect to Ford, as well as the National Highway Traffic Safety Administration, but Ford has failed to issue any sort of recall or offer a replacement.

The plaintiff seeks to represent a nationwide Class of consumers who purchased or leased one of the following vehicles: 2011-2014 Ford Edge, 2013 Ford Flex, 2013 Lincoln MKT, and 2011-2015 Lincoln MKX. Kinnunen also seeks to represent a Michigan subclass.

The plaintiff claims Ford violated Michigan consumer protection laws, breached express warranties, and committed fraud and violated its obligation for good faith and fair dealing. The plaintiff is seeking damages, including punitive damages, an order enjoining Ford, restitution and attorneys’ fees.

Kinnunen is represented by E. Powell Miller, Sharon S. Almonrode, and Dennis A. Lienhardt of The Miller Law Firm; Joseph G. Sauder, Matthew D. Schelkopf, Joseph B. Kenney, Richard D. McCune and David C. Wright of McCune Wright Arevalo LLP.

The Ford Defective Door Latch Class Action Lawsuit is Roger Kinnunen v. Ford Motor Company, Case No. 2:17-cv-11053-AC-EAS, in the U.S. District Court for the Eastern District of Michigan.

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What causes power door locks to stop working?

If the locks begin to work intermittently, you may have a broken wire. Extremely cold weather has caused the mechanism to freeze. Because the doors on your car are not fully moisture-proof, extreme cold may cause the linkage controlling your power locks to freeze. The solenoid needs to be replaced.

Why is my door suddenly not locking?

In many cases, when a door doesn't lock, it's due to the door latch rather than the lock itself. This is usually because the latch is not aligning with the hole in the strike plate. While this can be easily fixed, it's always best to call a professional locksmith rather than attempting to repair it yourself.

Why is my car door not locking and unlocking?

A malfunctioning logic board or a break in the wire could cause problems. If the lock and unlock function works intermittently, there could be an electrical short in the system due to the plastic insulation of the wire being worn down. If it has ceased to function at all, the wire could be broken.

How do I fix my door lock not working?

Dirt and dust can sometimes find its way into a lock and build up over time. This can clog up the locking mechanism making it difficult to turn. You can apply some graphite spay or silicone based lubricant in the lock, put the key back in and turn it a few times.

ford edge door lock problems