General Inquiries1-423-535-5600 Show
BlueCross BlueShield of Tennessee Customer ServiceWeekdays from 8 a.m. to 6 p.m. Eastern time Care Management Programs1-877-960-1850 Asthma If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
 Hearing coverage is included, tooFrom hearing aids and exams to fittings and repairs, we offer hearing benefits through Medicare Advantage to help keep your ears in good health. See benefits and coverage details
Routine exams
Diagnostic exams
Hearing aids What’s included in my coverage? With a Medicare Advantage plan, your hearing coverage includes: hearing exams and hearing aids purchased through TruHearing®, fittings, adjustments and more. Check your plan details for more information. How do I get my hearing aids? To order your hearing aids, call TruHearing® at 1-844-239-2637, TTY 711, 8 a.m. - 8 p.m. Monday through Friday. A TruHearing® consultant will help you set up a hearing exam in your area. After your appointment, an audiologist or hearing instrument specialist will help you order your hearing aids and have them fitted and programmed for your ears. To order your hearing aids, call TruHearing® at 1-844-239-2637 A TruHearing® consultant will help you set up a hearing exam in your area. After your appointment, an audiologist or hearing instrument specialist will help you order your hearing aids and have them fitted and programmed for your ears. Benefits vary by plan. Learn more about your dental, vision and hearing benefits in your plan’s Evidence of Coverage (EOC) or give us a call. Save with Our Member Discounts, Programs and Benefits Save money with If you’re already a member of a BlueCross BlueShield of Tennessee Medicare plan, you have access to these great resources. Log in now to start enjoying them. Be fit, stay focused, and get social with a free fitness programWe offer a free fitness program for older adults to help you achieve your health and fitness goals.
Exercise at home or at a local fitness centerKeep track of your fitness goalsAccess healthy diet and fitness tipsPay less for health and wellness with our Blue365® discounts.Live a healthy lifestyle for less with discounts on health and wellness products and services.
How do I contact BlueCross BlueShield of Tennessee?1-800-292-8196.. 1-800-292-8196.. TRS users should call: 711 (Ask for 888-418-0008). TRS users should call: 711 (Ask for 888-418-0008). EMAIL US.. Does Tennessee have Blue Cross Blue Shield?BlueCross BlueShield of Tennessee is a not-for-profit health plan company founded in 1945 that is locally operated and based in Chattanooga. Because the company is a member of the BlueCross BlueShield Association, plan members can rely on the same dependable coverage while traveling or living out of state.
What is BlueCard PPO outside of Tennessee?BlueCard® The BlueCard Program allows you to submit claims for members of BlueCross BlueShield Plans outside of Tennessee to us for processing and reimbursement. It links network providers and Blue Cross Blue Shield Plans across the country and around the world.
Does BlueCross BlueShield of Tennessee cover telehealth?All health plan members have access to virtual telehealth visits with health insurance benefits.
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