General Inquiries
1-423-535-5600
BlueCross BlueShield of Tennessee
1 Cameron Hill Circle
Chattanooga, TN 37402
Customer Service
Weekdays from 8 a.m. to 6 p.m. Eastern time
Care Management Programs
1-877-960-1850
Asthma
Chronic Obstructive Pulmonary
Disease
Congestive Heart Failure
Coronary Artery Disease
Diabetes
Depression
If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.
Hearing coverage is included, too
From hearing aids and exams to fittings and repairs, we offer hearing benefits through Medicare Advantage to help keep your ears in good health.
See benefits and coverage details
Routine exams
Diagnostic exams
Hearing aids
What’s included in my coverage?
With a Medicare Advantage plan, your hearing coverage includes: hearing exams and hearing aids purchased through TruHearing®, fittings, adjustments and more.
Check your plan details for more information.
How do I get my hearing aids?
To order your hearing aids, call TruHearing® at 1-844-239-2637, TTY 711, 8 a.m. - 8 p.m. Monday through Friday.
A TruHearing® consultant will help you set up a hearing exam in your area. After your appointment, an audiologist or hearing instrument specialist will help you order your hearing aids and have them fitted and programmed for your ears.
To order your hearing aids, call TruHearing® at 1-844-239-2637
(TTY: 711), 8 a.m. - 8 p.m. Monday through Friday.
A TruHearing® consultant will help you set up a hearing exam in your area. After your appointment, an audiologist or hearing instrument specialist will help you order your hearing aids and have them fitted and programmed for your ears.
Benefits vary by plan. Learn more about your dental, vision and hearing benefits in your plan’s Evidence of Coverage (EOC) or give us a call.
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Be fit, stay focused, and get social with a free fitness program
We offer a free fitness program for older adults to help you achieve your health and fitness goals.
- Many locations to pick from, from national chains to local gyms
- Group exercise classes designed for all fitness levels and abilities
- Social activities and more
Exercise at home or at a local fitness center
Keep track of your fitness goals
Access healthy diet and fitness tips
Pay less for health and wellness with our Blue365® discounts.
Live a healthy lifestyle for less with discounts on health and wellness products and services.
- Fitness products
- Personal care
- Healthy eating