Our Digital Banking app was designed with you in mind, allowing you to bank anywhere, anytime. With features that let you easily transfer funds, make payments, open an account and even deposit checks, our Digital Banking app is streamlined for today’s on-the-go world. Plus, our app is fast and secure. 24/7 Features: • Touch ID and Face ID Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. This app may share these data types with third parties Location, Contacts, and Device or other IDs This app may collect these data types App info and performance and Device or other IDs Data is encrypted in transit Ratings and reviews
I like the app. I use it all the time to watch my accounts and transfer money. Things I wish changed; The info bar of last log in time and date, shows up at the bottom of the screen, stays there for just too long. It covers the bottom account info. I don't like having to wait for it to eventually go away. This could be moved to be under "more" options. The other thing is (and probably nothing can be done about it) I can't transfer money after 9:00pm. 46 people found this review helpful
This app is really great. I was able to open up a savings account through it and I can see both my balances on the "accounts" screen. I can transfer money between both easily. I'm also able to deposit checks on the app just by scanning it. If there were anything that would need improving it's the exchanging of money between different banks. If the person has the same bank it's really easy. 58 people found this review helpful
This was already a great app, easy to use, easy to manage your finances. Now that they have added Zale, it makes it that much more convenient. I just wish they would have sent out more notification before the app changeover. I was not able to do account transfers for 4 days because I was unaware of the change and it cost me a few hundred bucks which my branch promptly returned. 14 people found this review helpful What's new- Redesigned App settings view
When you call First National Bank, you'll talk to real person within seconds. If our call center team were a sports team, they'd be MVP candidates for sure. Since the beginning of 2017, the First National Bank Call Center is picking up phone calls in average time of around 8 seconds. In most cases, there is virtually no time that callers are on hold and are immediately connected to a real person. When you call our bank, there is no switch board or time spent entering in information before you get a person. Our Call Center also specializes in being able to deal with a variety of customer needs without ever transferring them to another line. Most calls that are received are handled by our representatives in the call center and never need to be transferred. This means you don't have to be placed on hold, put in a queue, or be bounced around from department to department to have most of your banking needs met. "At first contact our well-trained staff is able to quickly resolve our customer's issues," said Donna Archer, First National Bank's Customer Support Manager. The First National Bank Call Center has answered over 25,000 calls to begin 2017. That means 25,000 people have talked to a real person within seconds. "Our Call Center is a vital part of our organization's ability to serve our customers," said President & CEO Donald Guinn, "We want you to get an answer from a real person as quickly as possible." You can talk to a real person Monday through Friday from 8:00 am to 5:00 pm and on Saturday from 8:00 am to 12:00 pm at (870) 215-4000. First National Bank also offers a 24-hour phone service to report lost or stolen debit cards at (866) 546-8273. Customers will talk to a real person at this number as well. You come first at First National Bank. Whether it's walking into the bank, banking online, or calling us on the phone, we will put your needs first and always understand your time is important. Welcome to The First National Bank of Customer Service. Is First Convenience Bank the same as First National Bank?Yes, First Convenience Bank is a division of First National Bank Texas.
How do I dispute a charge with First Convenience Bank?Call 254-554-6699 or 800-677-9801 for First National Bank Texas or 800-903-7490 for First Convenience Bank. Select 1 for English or 2 for Spanish. After that, select option 2 and then option 4. A Dispute Resolution specialist is available to assist you Monday to Friday from 8:30 a.m. to 4:30 p.m.
How do I check the balance on my first national bank card?Simply call 1-800-555-5455 and follow the prompts to access your accounts.
How do I reset my First Convenience Bank password?If you are having a problem resetting your password, please contact customer support at [email protected], or call 254-554-6699 or 800-677-9801 for First National Bank Texas or 800-903-7490 for First Convenience Bank.
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First national bank first convenience bank customer service
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