How can i switch my phone number to another phone

Q: How do I transfer my mobile number to another phone?

If youre transferring to a new Android phone, insert the old SIM and open Contacts, then Settings > Import/Export > Import from SIM card. If youre transferring to a new iPhone, go to Settings > Contacts and then Import SIM contacts. Once the transfer is complete you can swap the old SIM with the new.

If you're switching service providers and remaining in the same geographic area, you can keep your existing phone number. This process – often referred to as phone number porting – can be done between wireline, IP and wireless providers.

Table of Contents Show

Add, update, or remove phone number
How phone numbers are used
Help people get in touch with you
Turn "Better ads & Google services" on or off
How do I transfer my mobile number to another phone?
How do I switch phones and keep the same number?

Getting the porting process started

You may request service from a different company at any time. When changing companies:

Review your current contract. Your contract may contain early termination fees and/or outstanding balances that you are obligated to pay.
Do not terminate your service with your existing company before initiating new service with another company.
Contact the new company to start the process of porting your number.
Provide the new company with your 10-digit phone number and any additional information required.

Are there fees for porting?

Companies may charge you to port your number, but you can ask whether any fees can be waived or negotiated.
Once you request service from a new company, your old company cannot refuse to port your number, even if you owe money for an outstanding balance or termination fee.

How long does the porting process last?

FCC rules require simple ports, which generally do not involve more than one line or more complex adjustments to telephone switching equipment, to be processed in one business day. You may be able to use your phone within a few hours for changes among wireless service providers. However, porting from wireline to wireless service may still take a few days.

Service issues for wireline to wireless transition

If you port from a wireline phone to a wireless phone, there may be a period when you have two telephones with the same number. Ask your new wireless company whether you will be able to continue using your current wireline number during the one-day transfer process.

Wireless 911 location and callback services (where available) may be affected during the transition. Calls should go through, but 911 operators may not be able to call you back if disconnected. Before porting, ask your new company if your 911 service will be affected during the process.

Also, your wireline long distance company will not move with you. Your long distance service will likely be provided by your new wireless company, which you should verify.

Porting is not always possible

If you are moving to a new geographic area, you may not be able to keep your current phone number when changing providers.

Also, some rural wireline service providers may obtain waivers for the porting requirement from state authorities. Their customers may be unable to port their number to a new provider. If you are unable to port your number for that reason, contact your state public utilities commission for further information.

Printable Version

Portability: Keeping Your Phone Number When Changing Service Providers (pdf)

You can add, update, or remove phone numbers on your Google Account. Phone numbers are used for different reasons, and you have controls to manage how your numbers are used.

Important: It may take a week before you can use your new phone number to verify it's you for sensitive actions like changing your password.

Add, update, or remove phone number

On your Android phone or tablet, open your device's Settings app
Google
Manage your Google Account.
At the top, tap Personal info.
Under "Contact info," tap Phone.
From here, you can:
Follow the steps on the screen.

Note: Changing the number in your Google Account only affects some Google services. Find out how to change your number for other Google services.

How phone numbers are used

Help people get in touch with you

Turn "Better ads & Google services" on or off

This setting lets your phone number to be used across Google services to show you ads more relevant to you. If you don’t want personalized ads, turn off the setting.

Tip: If turned on, "Across Google" appears under the Usage section.

Tip: To use your number in other Google services, go to those services and re-add it.

Improve your experience across Google

If "Across Google" is listed on your "Phone" page, this number can be used across Google services.

Check if your number is used this way

On your Android phone or tablet, open your device's Settings app
Google
Manage your Google Account.
At the top, tap Personal info.
In the "Contact info" section, tap Phone.
Next to "Usage," look for "Across Google."

Stop using your number across Google

On your Android phone or tablet, open your device's Settings app
Google
Manage your Google Account.
At the top, tap Personal info.
In the "Contact info" section, tap Phone.
Next to your number, select Delete
Remove number.
At the top left, tap Back
.
At the top, tap Security.
Under "Ways we can verify it's you," tap Recovery phone. Follow the steps on the screen to re-add your number.
To keep using your number in other Google services, go to those services and re-add it.

Google doesn’t sell your personal information, including your phone number, to anyone. To learn more, visit privacy.google.com.

Was this helpful?

How can we improve it?

How do I transfer my mobile number to another phone?

If you're transferring to a new Android phone, insert the old SIM and open Contacts, then Settings > Import/Export > Import from SIM card. If you're transferring to a new iPhone, go to Settings > Contacts and then Import SIM contacts. Once the transfer is complete you can swap the old SIM with the new.