You may have received a letter from the IRS asking you to verify your identity after filing a tax return. Show
These letters are sent by the IRS to prevent identity thieves from getting your refund.
When do you need to verify your identity?The most common situations when you are required to verify your identity with the IRS are when you receive one of the following letters:
Note that the IRS does not send such letters by email. You should only respond to an IRS letter that you receive via U.S. mail. While the letter may state that you must respond within 30 days, the IRS states on the verification line that they will work with you regardless of the number of days that have passed. First, gather your supporting documentsYou’ll need to gather the following:
Second, verify your identificationThere are three ways to verify your identity with the IRS. You can verify it online, by phone, or by visiting your local IRS office (appointment required). Online ID verificationOnline is the quickest and easiest way to verify your identity. Visit the IRS' identity verification service. Other ways to verify your identityIf you aren’t able to verify our identity online or don’t have the required documentation, you’ll have to contact the IRS using the toll-free number listed on the letter.
TIP: It is recommended that you try the online option first, as hold times on the phone can be long. If the IRS can’t verify your identity over the phone or online, the IRS phone rep may ask you to schedule an appointment at your local IRS office to verify your identity in person. Third, wait for your return to processAfter you’ve successfully verified your identification, the IRS will continue processing your return. It can take up to nine weeks to process. The main IRS phone number is 800-829-1040, but that’s not the only IRS number you can call for help or to speak to a live person. Here's a list of other IRS phone numbers to try so you can reach the people you need. We've also included links to our articles on a number of topics, which might save you a call. How to contact IRS customer serviceYou're welcome to call the main IRS number (Monday through Friday, 7 a.m. to 7 p.m. local time). The agency's average telephone service waiting time is 13 minutes during filing season (January through April) and 19 minutes off-season (May through December). Call volume may be higher on Mondays and Tuesdays as well as around the tax deadline. If you've got a question about any of the topics below, one of these lesser-known IRS phone numbers might get you to help faster. Other ways to contact a real person at the IRSYou can try these local options for getting help. Visit your local IRS officeThe IRS operates local Taxpayer Assistance Center offices, or TACs, in every state. To see their local addresses and phone numbers, click on your state on the list of Taxpayer Assistance locations. Generally, you can’t just show up at a local IRS office any time. You have to make an appointment. That IRS number is 844-545-5640. Try calling the Taxpayer Advocate ServiceThe Taxpayer Advocate Service is an independent organization within the IRS that can help people with tax problems they can't resolve on their own. Every state has at least one local Taxpayer Advocate Service center that is independent of the local IRS office, and it reports to the national Taxpayer Advocate Service. You can see the local addresses and phone numbers for every local Taxpayer Advocate Service office here. Before you callOnce you're on the line with an IRS telephone assistor, you'll need to verify your identity to proceed. Make sure to have the following information handy before you call:
If you're calling on behalf of someone else, or someone who is deceased, you'll need to have a few extra things gathered in addition to the above, including verbal/written authorization, a valid Form 8821 or Form 2848, and relevant paperwork such as a death certificate or court letter. State tax department phone numbersIf it's a state tax issue you need help with, tap to see a list of phone numbers for state tax departments. State tax department phone numbers Watch out for IRS phone scamsYou can call every IRS phone number you want, but the IRS will rarely call you. It initiates most contacts, including demands for payment, through regular mail from the U.S. Postal Service. In special circumstances, the agency will call or come to a home or business when:
What is the best time to call IRS Identity Verification?A good rule of thumb: Call as early in the morning as possible. Phones are open from 7 a.m. to 7 p.m. (your local time) Monday to Friday, except: Residents of Hawaii and Alaska should follow Pacific time.
What do I do if I can't get through to the IRS to verify my identity?If we can't verify your identity over the phone, we may ask you to schedule an appointment at your local IRS office to verify your identity in person.
What number can I call IRS verify my identity?Once you have successfully verified your identity, it may take up to 9 weeks for you to receive your refund or apply the overpayment to next year's estimated tax. However, if there are other issues, you may receive a notice asking for more information, and this may delay your refund. 1-844-545-5640.
What is the average wait time for the IRS phone call?Our representatives must verify your identity before discussing your personal information. Telephone service wait times can average 13 minutes.
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Irs identity verification phone number always busy
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