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More Sara wrote a review Today 2 contributions Staff in the hotel is great, especially Senka from front desk... She is so frendly and kind, also we where really surprised she speaks ex Yugoslavian laguages. On other side hauskeepers should work more on the cleaning bathrooms. Location is also great, 3minutes walk from the Time Square. Date of stay: October 2022Trip type: Traveled with friends This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Ahardyk wrote a review Aug 2022 Las Vegas, Nevada17 contributions5 helpful votes Hotel's Favorite This is my second stay here. Great location right next to Times Square. Got a free upgrade for my birthday which was a big plus. The room in the 18th floor was upgraded and modern. Bathroom lovely with rain shower head and good pressure. Not alot of counter space though. Room very clean. Front desk service friendly and helpful. Although no valet, parking easy just around the corner. Easy to walk to many places from this hotel. This is my second stay at this hotel. I would stay again. The non upgraded rooms are a bit more aged but we’re still clean. For me, you aren’t going to NYC to just stay in the hotel, but this is a very good one at an affordable price point. Review collected in partnership with this hotel Date of stay: August 2022 Value Rooms Location Cleanliness Service Sleep Quality This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded Aug 14, 2022 Thank you for the fantastic review and continued patronage, Ahardyk. We're delighted your time with us was so wonderful. It's fantastic you took advantage of our convenient location where you can walk to everything. We endeavor to offer a memorable experience for all of our guests. We are so glad you enjoyed your upgraded room. It's great to hear our staff was attentive to you during your stay. We will be sure to share your kind words with our team. We look forward to hosting you again soon for another excellent experience. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Sw Grand Mound,5 contributions The rooms on the website are not the rooms you get. The first we got had such a bad smell we had to move to another. The second room was filthy, phone, lamps, heating and air conditioning didn't work along with most outlets. Didn't receive towels most days. Smells bad. Bathroom was full of mildew and bathtub was soft. We thought we were going to fall through it. Staff are very unhelpful. Review collected in partnership with this hotel Date of stay: October 2022 Value Rooms Location Cleanliness Service Sleep Quality This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Lookout Mountain, Georgia2 contributions4 helpful votes For this Hotel to have just been renovated it needs so many more updates. Our air didn't work in our room so each night we all burned up. We asked for someone to look at it but no one ever showed up to do so. The room was not clean at all, and to top it off there was a surprise in our toilet when we checked in. For the price that we paid it was not worth it at all. This hotel has no amenities to go along with the prices of the rooms. Don't waste your time with this hotel or any in Time Square. If we ever come back to NYC we will not be staying downtown. The atmosphere of Time Square has drastically changed since we have been to NYC. Its a shame because there are so many amazing tourist attractions. Review collected in partnership with this hotel Date of stay: October 2022 Value Rooms Location Cleanliness Service Sleep Quality This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Laura C wrote a review Oct 13 Penticton, Canada54 contributions31 helpful votes I stayed at this hotel in October 2022. Don't be deceived by the pictures on their website. Those are not the standard rooms they give you. We were with a group of 10 rooms. All the rooms were old, dirty and not taken care of. Serious concerns about mold and mildew in the room. The bathtub was soft on the bottom and we were worried about falling through it. Crumbling ceiling, lamps, outlets and phone not working. The heating/air conditioning systems was not working. You can open a window (if you can get it open) but the traffic noise will keep you up at night. Think twice before staying here! Date of stay: October 2022Trip type: Traveled with friends This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded today Thank you for taking the time to share your feedback, lauracF5372BR. We were disappointed to learn that the cleanliness and condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to providing. We hope you allow us the chance to share a more positive experience with you soon. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dolores, Colorado1 contribution Very disappointed in the Manhattan Times Square. The rooms shown on the site are not close to the room we stayed in. Some of the floors may have been updated in the last couple decades, not so in the room my husband and I stayed in. Peeling wall paper, stained carpet, old mattress, bedside tables that had holes worn in the top, mold and rust in the bathroom and body hair in the bathtub that was not my own. The location is great but would recommend looking at other places to stay. Looking at other reviews (to late to change my stay) this has been an ongoing issue for quite some time and obviously has not been changed by the property. If you show nice rooms people are going to expect those rooms. Review collected in partnership with this hotel Date of stay: October 2022 Value Rooms Location Cleanliness Service Sleep Quality This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded 2 days ago Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 7 contributions4 helpful votes Absolutely terrible!!! Dirty bathroom. Hair on the floor, in the tub, and on the tub wall. Vents covered with dust and debris-- a total breeding ground for legionnaires and other airborne diseases. Old mattress with stains. Out dated decor. The pink tiles in the bathroom must be from the 60's. The faucet was broken. The sink had a crack and there was rust around the drain. I've seen better furniture at the Goodwill store! We could not stay in such a place so we checked out. Unfortunately I was not able to upload the 90-second long video, but I did take screen shots. Date of stay: October 2022Trip type: Traveled with friends Room Tip: SMH. Maybe you'll have a different experience. Good luck!!! See more room tips This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded 4 days ago We appreciate you taking the time to leave us this feedback, Rutraveler2. We regret that you had such difficulty during your time with us. We strive to offer quality service and comfort for our guests and it's unfortunate your room wasn't cleaned to the high standards we aspire to provide and that the conditions and quality of our property was less than ideal. We do hope you allow us to host you again soon so we can share a more positive experience with you. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. William and John at the Grab and Go inside the Manhattan at Times Square Hotel on 7th Ave are such great guys! Each morning, they'd take great care of my breakfast and excellent upbeat conversation. So kind, conscientious. The team of Porters were awesome! Smiling, Friendly, helpful. Always greeted me. The housekeeping team was wonderful. Went out of their way. The staff at the desk was less helpful. Date of stay: September 2022 Value Service Sleep Quality This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded 4 days ago Thanks for the great review, marntws. We're happy you enjoyed your experience with us. The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. It's fantastic you appreciated our kind staff so much. That's what we like to see. We look forward to sharing an even better experience with you soon. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Drogheda, Ireland1 contribution Great location.. clean and comfortable rooms.. the rooms and hallways need painted but apart from that it was great.. staff were friendly too.. it seemed to be a very busy hotel.. we would return for another stay.. Date of stay: October 2022Trip type: Traveled as a couple This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded 5 days ago Thank you for the 4/5 review, rebekahw583. It's excellent you enjoyed your time with us so much. We're delighted you appreciated ideal location, clean, comfortable accommodations, and kind staff. We care deeply about the happiness and satisfaction of our guests so we'll address your feedback with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. 3 contributions1 helpful vote We booked this hotel for one night hoping for a comfortable spot during a long layover in NYC. Seeing the nightmare reviews I called ahead to be reassured there would be no Mold or dust in our room as I am allergic and will be sick. Upon checking in, we walked into a room SO DIRTY, toilet paper covered in ?dirt or dust. We spoke to the manager at the front desk who informed us nothing could be done to clean the room, he would have someone bring us one roll of toilet paper. Almost 2 hours later at 130am someone arrived. There was no garbage can, dirt/stains/grease all over the headboard, see through sheet on the mattress that was evidently broken. The door did not close properly. Dirty, ripped up carpet. Smell in the room alone would make you sick. I have stayed in many hotels and this is WORSE THAN ANYWHERE or any Motel there is. We left at 5:30am to get out of there. Unacceptable and unbelievable this hotel is still open and ripping people off like this. I am now sick because of what was supposed to be an enjoyable stay.… Date of stay: October 2022Trip type: Traveled as a couple This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Response from BrendanMoraesGM, General Manager at The Manhattan at Times Square Hotel Responded 5 days ago Thank you for bringing this to our attention. We are sorry to hear that your stay was less than satisfactory and that you experienced several cleanliness issues in your room. We have shared your feedback with our housekeeping team in an effort to improve the cleanliness of our rooms and to ensure each of our rooms are being inspected and refreshed properly. We hope that you will give us another chance to provide you with a better experience in the future. Brendan Moraes Managing Director This response is the subjective opinion of the management representative and not of Tripadvisor LLC. What part of Times Square is best to stay in?The best hotel near Times Square is The Chatwal in Midtown Manhattan.
Is staying in Times Square a good idea?The Pros of Staying Near Times Square
Many of the hotels in the area offer rooms with views, and it really is amazing to look down on Times Square. You feel like you are literally at the center of the world. Times Square hotels tend to be family-friendly since it is such a tourist-centric part of the city.
How far apart are Times Square and Central Park?The distance between Times Square and Central Park is 2 miles. How do I travel from Times Square to Central Park without a car? The best way to get from Times Square to Central Park without a car is to subway which takes 16 min and costs $1 - $3.
What is special in Times Square?One of the main reasons why Times Square is so popular is the sheer amount of theaters along Broadway, in Lincoln Center, and the Theater District. You can catch award-winning plays and musicals all year long. The area is busiest during annual festivities, especially New Year's Eve.
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