The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. Citizenship and Immigration Services (USCIS). This page covers what we can and cannot help with and how you can submit a request for case assistance
with our office. Before you request assistance from us, seek help from USCIS first. Our office can bring issues to USCIS’ attention and recommend solutions, but only USCIS can approve or deny pending applications or petitions, including expedite requests. We are an independent office in the Department of Homeland Security (DHS) and are not part of USCIS. Take the CIS Ombudsman Customer Satisfaction
Survey. The U.S. Department of Homeland Security allows those who have applied or petitioned for an immigration benefit to check the status of their case online. Check the status of your case online via the My Case Status webpage. The My Case Status webpage is also available in
Spanish (select the "Español" link in the top-right navigation). myUSCIS makes immigration simplermyUSCIS provides a personalized account to help you navigate the immigration process. On myUSCIS, you will find:
Sign up Try us on mobileYou can use myUSCIS anytime and on any device.  Locate a classFind resources in your community that will help you get ready for your English and civics tests. Find a doctorSee a list of all USCIS-authorized doctors in your area that you can use for your medical examination. Official websites use .gov Secure
.gov websites use HTTPS Uniting for Ukraine provides a pathway for displaced Ukrainian citizens and their immediate family members who are outside the United States to come to the United States and stay temporarily for a two-year period of parole. To learn more, visit the USCIS
Uniting for Ukraine and DHS Uniting for Ukraine webpages. See More Afghan parolees who received the Afghan Parole Information sheet from Customs and Border Protection and did not go to the government-run locations where vaccination services are provided must attest to their vaccination status. File OnlineFiling a form online is easier and faster than paper filing. It gives you a simple and personalized way to track your case online. You can also access other USCIS services. Check out our online filing video. The first step is to create an account. Manage Your CaseMost Accessed FormsLearn About Green CardsGet information on eligibility requirements, how to apply, and whether your family members can also apply with you. Learn About CitizenshipThe Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. Working in the U.S.Many people want to come to the United States to work. Get information on the different application requirements and work options. Tools and ResourcesWe have many resources to help you achieve your goals. Use our self-service tools to learn about eligibility, our filing fees, and to study for and take the English and civics practice test. ResearchVerifyHow can I check my US immigration case status?You only have to access USCIS' Case Status Online directly through uscis.gov. The Case Status Online landing page shows other quick reference online tools, such as how to change your address online, how to submit an inquiry about your case (e-Request), case processing times and how to locate a USCIS office.
How long does it take for US citizenship pending case?The national average processing time for naturalization (citizenship) applications is 14.5 months. But that's just the application processing wait time (see “Understanding USCIS Processing Times” below). The overall naturalization process involves more steps and a longer citizenship timeline.
Why is USCIS taking so long 2022?Processing times for Form N-400 (officially called the “Application for Naturalization”) have increased significant between FY 2017 and FY 2022, with FY2021 processing times averaging 11 months. The spike in recent years is largely due to a naturalization application backlog.
How do I know which USCIS Service Center is processing my case IOE?You will be able to find it at the top left corner of the notice. It will start with three letters, either “LIN”, “EAC”, “IOE”, “WAC”, “MSC”, “NBC” or “SRC”.
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Us citizenship and immigration services case status online
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