American express business credit card customer service

Fast answers are at your fingertips. You can search the Support Center or chat with Eno, Capital One’s digital assistant.

Credit Card support

  • Personal credit cards

  • Small Business

  • Collect call support if you're outside the U.S.

Banking support

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  • Small Business

Loans support

  • Auto Financing

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Other accounts and services

  • Canada Accounts

  • UK Accounts

  • Servicemembers Civil Relief Act (SCRA) and Military Servicing

  • Flex Pay

  • Capital One Investing Online Accounts

Call customer service for live support

1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs.

Contact us by U.S. Mail

Find the right address to mail Capital One about the following issues:

  • Mailing a credit card payment

  • General correspondence

  • Investigating a misapplied payment

  • Disputing a credit card charge

  • Reporting suspected credit card fraud

Having trouble accessing Capital One?

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American express business credit card customer service

Using your Card, understanding fees and balances, viewing statements and making payments.

American express business credit card customer service

Activating and managing your account online, updating personal details and adding or replacing a Card.

American express business credit card customer service

Contacting us, applying for a Card, purchasing Gift Cards and learning about other products we offer.

American express business credit card customer service

Membership Rewards®, insurance, military and other benefits, Amex Offers and more.

American express business credit card customer service

Disputing a charge, managing PINs and passwords and how we help protect you against fraud.

American express business credit card customer service

American Express Travel, foreign exchange, travelers cheques and traveling with your Card.

How To Videos

Manage your Accounts any time, anywhere

Learn How to Make a Payment: AmericanExpress.com

On the Go? Learn how to Make a Payment in just a few clicks! Watch this short video to learn more about making a payment on AmericanExpress.com! Make a payment online at http://bit.ly/AmericanExpressPayment

Learn How to Replace a Card: AmericanExpress.com

Have a Lost, Stolen or Damaged Card? Let's get you a new card in just a few clicks! Watch this short video to learn more about replacing your card on AmericanExpress.com! Perform a card replacement online at http://bit.ly/AmericanExpressCR

Learn How to Use Membership Rewards Points: AmericanExpress.com

Want to know how many Points you have?
Or use points on the go? Through our website you can view your points balance, see special offers, and reward yourself anytime! Manage your Membership Reward points at http://bit.ly/AmericanExpressMR

Learn How to View Transaction Details: AmericanExpress.com

Have a question about a charge? Would you like to know more? Let's check out some useful tools from your online account. Watch this short video to learn more about charges from AmericanExpress.com! View your transaction details at http://bit.ly/AmericanExpressTD

How do I contact American Express credit card?

Express Customer Service. 1-888-397-1980. 7am-12 Midnight EST, 7 days a week..
Express Credit Card Customer Service. 1-800-201-4955 (TDD/TTY 1.800.695.1788) Monday - Saturday 8am-9pm ET. Automated system available 24 hours, 7 days a week..
Public Relations. 1-800-934-4437..

What is the 1 800 number to American Express?

1 (800) 528-4800American Express / Customer servicenull

How do I speak to a live person for American Express Serve card?

If you have a complaint regarding Serve, contact the Serve customer service division by calling 1-800-954- 0559. If you have a complaint regarding Bluebird, Target Prepaid REDcard, or Gift Card, call us at 1-877-297-4438.

Is American Express business credit card worth it?

Business owners with a large budget and a lot of travel planned will find that the American Express Business Gold Card can be worth it. Businesses that can spend $500 each month in their top two bonus categories will find it easy to recoup the annual fee.