Bissell proheat 2x revolution pet brushes not spinning

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Unplug the machine before continuing

• Check for obstructions in the brush area – clothing, rug, string, etc.
• Remove any obstructions

• While the machine is upright, unplug the machine and remove both tanks
• Remove the nozzle and brush chamber cover

• Press the recline pedal and lay the machine on its back

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• Check for broken belts 
  • Use a flathead screwdriver and press it into the slot at the back and then front of the belt access door
  • Lift to remove the belt access door

• Then, remove the wheel by the belts
• Turn the machine on its side and use a Philips screwdriver to remove the screw just underneath the wheel

• Slide the wheel down to remove
• Lay the machine back down on its back
• Use a Phillips-head screwdriver to remove the screw on the brush roll end cap

• If the gear belt is broken, gently remove it
• If you are replacing your brush rolls, gently remove the belt

• There are washer at the ends of the brush rolls, be careful that these do not fall off or get lost
• To replace brush rolls, remove them from the metal posts and replace
• Make sure the metal post goes completely through the end of the brush roll
• The brush roll bristles should be aligned in a ‘V’ pattern
• Align brush rolls with belt at other end
• To ensure alignment, hold the end of one brush roll and twist
• The other brush roll rotates with it
• Check that washers are in place
• Reassemble the belt and end cap, securing with screws you removed

• If the flat belt is broken, gently remove the belt
• If it needs replacing for any reason, the gear belt should already be removed before removing the flat belt
• Rotate the machine back to its side
• Feed the new flat belt through the opening so that it wraps around the red pulley

• Keep it wrapped on the red pulley and adjust the machine so it is laying on its back again
• Use your thumb to stretch the flat belt back to wrap around the metal axle

• Re-secure the wheel and belt access door
• Slide the wheel up back into the slot and secure with the screw that was removed

• Snap the belt access door back down into place

• Replace the brush cover and front nozzle to test 

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