Q. Has my coverage started? Can I use my health plan? Show
Q. I need to get a prescription filled but don't have my ID card yet. What can I do? Q. I applied on the Health Insurance Marketplace, but haven't heard if my application has been received and accepted. Did my coverage start on the effective date I requested? If you applied on the Health Insurance Marketplace or with BCBSTX online and you have not received information from us after a few weeks, call our Customer Service Center at 1-888-731-0383 and we will look up the status of your application.. Q. When will I get my member ID cards, and how many will I get? You can print a temporary ID card and request additional cards through your BAM account. You will need your member identification number and group number to log in to BAM. These numbers can be found on the new member welcome letter you will receive within days of enrolling. Q. I received my ID cards in the
mail but they only have my name on them and not my spouse's. Can I get another ID card with their name on it? Do you still have questions? We have answers! Ask us a question.
Blue Shield of California members receive an ID card upon full enrollment in a Blue Shield of California plan. An ID card contains important information for members to use when accessing the care they need. What your ID card information meansWhile ID cards vary a bit from plan to plan, most have these items:
ID card FAQs
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