Can you transfer funds from eppicard to bank account

Payments by Mail

Your payment may be in the form of a personal check, money order, or cashier's check. Make checks payable to Ohio CSPC and mail via standard U.S. mail to:

Ohio CSPC
P.O. Box 182372
Columbus, OH 43218-2394

• Do not send payments to the County Child Support Enforcement Agency.
• If you need to send your payment via overnight delivery, you must use the United States Postal Service's Express Mail.
• Checks $20,000 and over will be held for 10 business days to ensure fund availability before being processed to a case/order.
• Checks between $2,000-$19,999.99 will be held for up to 5 business days to ensure fund availability before being processed to a case/order. Once a payor has a history of submitting checks that have not been returned by their bank, the hold time may be reduced.
• Stop Payments: You must confirm that the payment has not already been processed by CSPC prior to stopping payment on a check remitted to CSPC. In addition, you must submit a stop payment affidavit within two business days to , indicating that the check was lost or stolen.

Information That Must Be Included With Payments

To ensure prompt and accurate posting to your child support case, please be sure to include the following with your payment:

• Your Name,
• Your Social Security Number (optional),
• SETS Case Number (10-digit number that begins with a 7),
• Court Order Number and
• Amount that should be applied to each case (if you have more than one case).

Returned Deposit Items (RDIs)

If you make a support payment by personal check and your check is returned unpaid by your bank, National Payment Solutions (NPS) will contact you to resolve the RDI.

• The most common forms of RDIs result from Non-Sufficient Funds and Stop Payments.
• All RDIs are handled by National Payment Solutions, 1-877-734-0673.
• As a result of the RDI, your bank account and case number will be flagged and no additional personal checks will be accepted.
• All subsequent payments will have to be made by a secured payment, such as a certified check, money order or cashier's check.

Payments On-Line

Pay by Checking Account Debit

Payment by checking/savings account debit can be made at http://oh.smartchildsupport.com. There is no charge for making online payments. Online payments can be scheduled as one-time only (non-recurring) or recurring. Funds will be withdrawn on the scheduled payment date. If the date falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day.

Your first payment date must be at least five (5) business days from the date you register your account. This will allow sufficient time for your bank account information to be verified (prenote). If your account has been previously verified the payment must be scheduled at least three (3) business days prior to its payment date.

Pay by Credit Card

One-time and recurring payments using your credit/debit card can be made at https://oh.smartchildsupport.com. For recurring payments, you must create a user account. One-time payments can also be made by calling 1-888-965-2676 and selecting option 5. You may use Discover®, MasterCard®, Visa®, American Express®, China UnionPay, Diners Club® International, or JCB to make a child support payment. If you have your credit/ debit card linked to an e-wallet account such as Apple Pay, Google Pay, PayPal, or Venmo, you can make your payment using these alternate payment options.

The cutoff time for payments made through the website is 5:00 P.M. EST. If a payment is made by 4:59:59 P.M. EST it will be received at CSPC one business day later. If a payment is made at 5:00 P.M. EST or later, it will be received two business days later. Allow one business day for the payment to be posted to your case in SETS. The cutoff time for payments made through the IVR is 12:00 A.M. EST. If a payment is made by 11:59:59 P.M. EST it will be received at CSPC two business days later. If the payment is made at 12:00 A.M. EST or later, it will be received three business days later. Allow one additional business day for your payment to be posted to your case in SETS.

NOTE: It can take up to seven business days, from receipt of confirmation, for CSPC to receive the payment if the credit card processor has fraud concerns.

The following are helping hints regarding credit card payments:

• There is a minimum payment requirement of $1.00 for credit/debit card payments.
• Payments to recoupment and recollection accounts cannot be made by credit/debit card.
• If you want to make payments on multiple cases/order, you must make an individual credit card payment for each case/order.
• Credit gift card can only be used for payments if they have been fully registered.

CSEA Walk-in Payments

The Ohio Revised Code provides the county Child Support Enforcement Agency (CSEA) the option to accept walk-in payments from obligors who visit the agency in person and/or credit card payments over the phone. Please call your county CSEA to see if they accept walk-in or phone payments. If they do not, please submit payments according to the procedures outlined above. Do not mail checks to your county CSEA.

Click here for County Walk-in Payments - Locations and Types

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