How do i get my refund from paypal

How do i get my refund from paypal

  • You can refund a payment on PayPal easily, so don't worry if a transaction seems to have gone wrong, as there's a painless re-do option.
  • You can refund a payment up to 180 days after receiving it on PayPal.
  • You can also issue partial refunds if you are offering a discount to a buyer or if you were sent too much money in the first place. 
  • Visit Business Insider's homepage for more stories.

Maybe you're feeling generous and you want to send back your friend's portion of the dinner bill, or maybe you just received a $1000 payment in error and you want to do the right thing and return it. 

Or maybe that classic vinyl record you sold on eBay got a scratch during shipping and the buyer is asking for a discount.

All of these situations and more can easily be remedied by issuing a PayPal refund, which is a quick and easy process.

Here's how to do it.

How to refund a payment on PayPal

1. Log into your account and click on the "Activity" tab at the top of the screen.

A PayPal refund can be made for any payment you have received in the past half year. Steven John/Business Insider

2. Find the payment you want to refund and click on the name of the payer.

3. Click the "Refund this payment" button that appears under the total.

PayPal will also refund its fees when you complete the refund process. Steven John/Business Insider

4. Enter the amount of the refund you wish to issue (if it's not a full refund), add a note if you'd like, and then hit "Issue Refund" at the bottom of the screen.

You can choose to refund the full amount or only part of it. Steven John/Business Insider

And that's that, the money is headed back out of your PayPal account to whence it came.

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Steven John

Freelance Writer

Steven John is a freelance writer living near New York City by way of 12 years in Los Angeles, four in Boston, and the first 18 near DC. When not writing or spending time with his wife and kids, he can occasionally be found climbing mountains. His writing is spread across the web, and his books can be found at www.stevenjohnbooks.com.

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Credit or debit card

How do i get my refund from paypal

If you paid with a credit or debit card, PayPal would return the money to the card account. The card provider may take up to 48 hours to claim the funds and take up to 30 days to apply the credit to your card account. The 48-hour and 30-day durations are upper limits, so you will likely get your money back much sooner, but not instantly.

Bank account

How do i get my refund from paypal

If you’ve used your bank account to make the payment through PayPal, the money will be available in your PayPal balance in three to five business days. PayPal will automatically transfer the funds to your bank account. If the automatic transfer doesn’t happen, you can use it as a PayPal balance or move it yourself.

PayPal balance

This is the fastest option. If you paid using your PayPal balance, you would get the funds when PayPal issues the refund.


Read more: How to cancel a payment on PayPal

FAQs

The timeline stays the same as mentioned above. The part of the payment made with your PayPal balance will be available the same day. It could take up to 30 days for the rest to reflect in your credit card account.

On the PayPal app, tap on the $ icon and tap on Activity. On the website, click on the Activity tab. Click on Filters and select Refunds. You will see the status of your refund in this section.

You will see different options when you check your refund status on PayPal.

  • Pending: The bank or card provider is still processing the refund.
  • Refunded or partially refunded: PayPal and the bank or card provider have completed the refund process. You should see the money in your PayPal balance or card account.
  • Temporary hold: This means that a transaction refund process started before the initial payment cleared the bank, usually when you cancel a payment. The bank will take three to five business days to clear the payment before issuing the refund.

PayPal has different safeguards in place if you get scammed or see unauthorized transactions. There is a 180-day refund policy, Purchase Protection to help with disputed charges, and Chargebacks if your debit or credit card has been charged.

How do I get my money from a refund on PayPal?

Refunds are paid out of your existing PayPal account balance by default. If you don't have enough money in the account to cover the refund, the full amount of the refund will instead be issued from your linked bank account.

Do PayPal refunds go back to debit card?

Once your refund is authorized, you should see it returned to your debit/credit card within 3 - 5 working days, however your card provider's systems may delay the refund for an additional 5 working days.

How long does it take to get money back from PayPal refund?

Jun 22, 2022•Consumer Knowledge If payment was sent using a debit or credit card, it may take up to 30 days to refund the card. If payment was sent using a bank account and the payment is canceled, it will be refunded to your PayPal balance within 3-5 business days.