How to add another email account to outlook office 365

  • Create email
  • Recovery email
  • Add to desktop/mobile
  • Send email
  • What's next?

Step 3 of the Set up my Microsoft 365 account series.

Add your Microsoft 365 email to Outlook 2016 (or newer) for Windows PC. Then you can send and receive business emails.

This video is part of the How-To series for setting up email.


  1. Open Outlook. (Don't have the app? Here's how to download it.)
  2. Select File, and then select + Add Account.
    How to add another email account to outlook office 365

    If you haven't opened Outlook before, you'll see a welcome screen.
  3. Enter your Microsoft 365 Email address and select Connect.
    How to add another email account to outlook office 365
  4. Enter your Microsoft 365 Password and select Sign In. If asked, choose if you want to use this account everywhere on your device.
    How to add another email account to outlook office 365
  5. Note: You might need to choose your account type as Work or School to continue.

  6. If your admin enabled multi-factor authentication (MFA), verify your account or set up the Authenticator app.
  7. Once Outlook shows that the email was added, select Done.

More info

  • Make sure you're using the latest version of Outlook. Microsoft ended support for some versions, including Outlook 2007, 2010 and 2013 for Windows.
  • Troubleshoot common issues for setting up Outlook
  • Outlook error: The action cannot be completed

There are many different types of email accounts you can add to Outlook, including Office 365, Gmail, Yahoo, iCloud, and Exchange accounts.

Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook.

This article tells you how to add Exchange and Office 365 accounts to Outlook 2016 for Mac

  1. Select Outlook > Preferences > Account. Alternatively Tools > Accounts 

    How to add another email account to outlook office 365
    How to add another email account to outlook office 365

  2. Click the plus (+) sign > New Account.

    How to add another email account to outlook office 365

  3. Type your email address > Continue.

    How to add another email account to outlook office 365

  4. Type your password > Add Account. (Your screen might look different from this one depending on the account you're adding.)

    How to add another email account to outlook office 365

  5. Select Done to start using Outlook 2016 for Mac or select Add Another Account to add a separate email account. 

    How to add another email account to outlook office 365

  6. You might see a redirection message like the one below. If so, check Always use my response for this server > Allow. This is allowing your Outlook for MAC to connect to the Office 365 server

    How to add another email account to outlook office 365

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How to add another email account to outlook office 365

How Add An Email Account to Outlook Using Office 365

How Add An Email Account to Outlook Using Office 365

There are many different types of email accounts you can add to Outlook, including Microsoft 365, Gmail, Yahoo, iCloud, and Exchange accounts.Some third-party email providers, like Gmail, Yahoo, and iCloud, require you to change some settings on their websites before you can add these accounts to Outlook.

These steps are the same whether you’re adding your first email account or additional email accounts to Outlook.

  1. Select File > Add Account.
    How to add another email account to outlook office 365
  2. What you see next depends on your version of Outlook.

    For Outlook for Microsoft 365 and Outlook 2016

    For Outlook 2013 and Outlook 2010

    How to add another email account to outlook office 365

    Enter your email address and click Connect.

    How to add another email account to outlook office 365

    Enter your name, email address, and password, and click Next.

  3. If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook.

If you need instructions for adding an email account using advanced settings, see Use advanced setup to add a POP or IMAP email account in Outlook for PC.

To update your email settings such as incoming and outgoing server names, see Update your email settings in Outlook for PC.

Outlook won’t accept my password

If Outlook won’t accept your password and you know you’re using the password for your email account, you might have an email account that requires additional security.

Gmail, Yahoo, iCloud, Outlook.com, and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account.

To add your email account to Outlook, you’ll need an app password, also known as an application password. This is a different password than your regular email account password. One way you’ll know you need an app password is if you see the following message: 2-factor authentication is set up for your account. Please sign in using your application password.

The steps to obtain an app password are different for each email provider. Select your provider in the drop-down for instructions.

If you’re using two-factor authentication for Outlook.com, use the following steps to generate an app password.

  1. Go to https://outlook.com, click your initials in the upper right, and then select View Account.
  2. Under Security, select Update.
  3. Under More security options, select Explore.
  4. Scroll down to the app passwords section, and then choose to Create a new app password.
  5. Your app password will be displayed on the next screen. Make a note of this password, as you’ll need it when you add your account to Outlook.
  6. Use the instructions at the beginning of this article to add your account to Outlook, but when Outlook asks for your password, enter your app password.

How do I add multiple accounts to Office 365?

Add multiple users in the Microsoft 365 admin center Sign in to Microsoft 365 with your work or school account. In the admin center, choose Users > Active users. Select Add multiple users. On the Import multiple users panel, you can optionally download a sample CSV file with or without sample data filled in.

Can I have multiple email accounts with Office 365?

Microsoft 365 subscribers can add their Google Mail and Calendar accounts as an additional mailbox.
Add a Shared Email Mailbox Through Outlook 365 Desktop Log into your computer as yourself and start the Outlook Desktop app. Choose the File tab on the ribbon. Under Account Information click Add Account. In the window that opens, type the email address of the mailbox you want to add and click Connect.

Can I have multiple Office 365 accounts in Outlook?

Log into one of your Microsoft 365 accounts. In the top right corner, click on the three-line menu icon and choose New Private Window. This will open a new window for private browsing. In the New Private window, choose another Microsoft 365 account to log into.