How to reset my yahoo email password

To recover your Yahoo password without a phone number and alternative email, you need to contact a Yahoo specialist.

To do so, you need to click on “Forgotten password?” on the Yahoo login page, select “I need more options”, and click on “Visit Help Site”.

Once you’re on the Yahoo Help site, you need to enter your email address and select the “Contact a Yahoo specialist” option.

You then need to choose a topic and a sub-topic.

Since you lost access to your Yahoo account, you need to select “Password and sign in” and “Unable to change my password” respectively.

Lastly, select “Email a Yahoo specialist”, complete the form, and click on “Create request”.

After you’ve created a request, you need to wait for Yahoo’s response.

They send you an email with instructions on how to recover your Yahoo account to the email address that you’ve provided.

Here’s how to recover your Yahoo password without a phone number and alternative email:

1. Go to yahoo.com and enter your email
2. Click on “Forgotten password?”
3. Click on “I need more options”
4. Visit the Yahoo Help site
5. Enter your Yahoo email
6. Contact a Yahoo specialist
7. Click on “Password and sign in”
8. Click on “Unable to change my password”
9. Select “Email a Yahoo specialist”
10. Complete the fields
11. Create request

1. Go to yahoo.com and enter your email

Before you can recover your Yahoo account, you need to follow the steps on the “Forgotten password?” page.

Firstly, go to Yahoo by clicking on this link: https://www.yahoo.com/.

Once you’re on Yahoo, click on “Sign in” at the top of the page.

On the sign-in page, enter your Yahoo email address.

Then, click on “Next” to proceed to the next step.

2. Click on “Forgotten password?”

After you’ve entered your Yahoo email address, you need to enter your password.

Since you forgot your Yahoo password, you won’t be able to enter it.

Under the “Next” button, you’ll see a “Forgotten password?” link.

Click on “Forgotten password?” to proceed to recover your Yahoo account.

3. Click on “I need more options”

After you’ve clicked on “Forgotten Password?”, you’ll be given options to sign in to your Yahoo account.

This includes an alternate email address or a phone number.

Use either one of those options to recover your Yahoo account.

If you haven’t linked an alternate email address to your Yahoo account, you won’t see these options.

If that’s the case, click on “I need more options”.

4. Visit the Yahoo Help site

After you’ve clicked on “I need more options”, Yahoo will tell you that they can’t recover your account.

Here’s the full message, “We can’t recover your account online because there are no other options on file for your account”.

But don’t worry, there is another option to reset your Yahoo password.

Under the “Start again” button, you’ll see a “Visit our Help site” link.

Click on “Visit our Help site” to visit the Yahoo Help site.

5. Enter your Yahoo email

After you’ve clicked on “Visit our Help site”, you’ll land on the Yahoo help site.

The first step is to tell Yahoo your email address and product.

To do so, select the “Account” option from the dropdown box.

Next, enter your Yahoo email address in the “Yahoo email address” field.

Then, complete the CAPTCHA and click on “Get started” to proceed to the next step.

6. Contact a Yahoo specialist

After you’ve clicked on “Get started”, you need to choose a support option.

There are a couple of support options that you can choose from.

This includes “Contact a Yahoo specialist” and “See product-related help articles”.

Select “Contact a Yahoo specialist” to contact a Yahoo specialist.

7. Click on “Password and sign in”

After you’ve selected the “Contact a Yahoo specialist” option, you need to choose a topic.

There are several topics that you can choose from.

This includes “Create or delete account”, “Password and sign in”, “Yahoo policy”, and more.

Since you’re having trouble with signing in to your Yahoo account, select “Password and sign in”.

8. Click on “Unable to change my password”

After you’ve chosen a topic, you need to choose a subtopic.

There are several subtopics that you can choose from.

This includes “Forgot my Yahoo ID”, “Forgot my password”, “Unable to change my password”, and more.

Since you’re unable to change your Yahoo password, select “Unable to change my password”.

9. Select “Email a Yahoo specialist”

Now that you’ve chosen a topic and subtopic, you need to choose a help method.

There are 3 help methods that you can choose from.

This includes chat, email, and call.

The “Chat” help method is highly recommended because you can start a live chat with a Yahoo specialist.

However, the “Chat” help method is not available 24/7.

For example, the chat hours are 8:00 AM SGT – 5:00 PM SGT, Monday to Friday in Singapore.

If it’s not available, select “Email a Yahoo specialist”.

10. Complete the fields

After you’ve clicked on “Email a Yahoo specialist”, you’ll land on the “Email a specialist” form.

The form contains several fields that you need to complete.

Firstly, enter your Yahoo email address in the “Yahoo ID” field.

Secondly, enter an email address that you have access to in the “Email address that you have access to” field.

Thirdly, re-enter the email address that you have access to in the “Re-enter the email address we should be using to reach you” field.

Fourthly, enter your first name in the “First Name” field and scroll down.

11. Create request

Now, you need to provide a description of your issue.

Explain that you need help in recovering your Yahoo account in the “Detailed description of issue” field.

Make sure to explain that you don’t have an alternate email and a phone number.

Here’s an example of a description, “Hi Yahoo support, I forgot my password but my phone number is not linked to my account and I don’t have an alternate email. I need help in recovering my account”.

Next, select the platform that you normally use to access Yahoo.

If you normally use the Yahoo Mail app, select the “Yahoo Mail” app.

Lastly, complete the CAPTCHA and click on “Create Request”.

By clicking on “Create Request”, your request will be sent to Yahoo support.

Now, you need to wait for a few days for Yahoo’s response.

Check the inbox of the email address that you’ve provided for Yahoo’s email.

The email will contain instructions on how you can recover your Yahoo password.

You’ve successfully learned how to recover or reset your Yahoo password without a phone number or alternate email!

Conclusion

If you forgot your Yahoo password, you can click on “Forgotten password” on the Yahoo login page.

Then, you’ll be able to use your alternate email or phone number to recover your account.

However, if you don’t have an alternate email or phone number, you need to contact a Yahoo specialist (as mentioned in this guide).

You can do so by clicking on “I need more options” followed by “Visit our Help Site”.

In the Yahoo Help Site, there’ll be multiple options you can use to contact a Yahoo specialist.

Further reading

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