Hyatt wild oak ranch vs hyatt hill country

Face coverings may be recommended or required. To learn more, please review the resort property-specific information below and Face Covering Requirement information.

Face Coverings at Our Resorts

As recommended by the CDC, Owners and guests are encouraged to wear a face covering indoors, regardless of vaccination status, in areas the CDC defines as substantial or high for COVID-19 transmission. This recommendation is in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts operate.

Please refer to the Resort Update page for specific information regarding local government mandates that may currently be in place.

Face coverings are required for all unvaccinated Owners, Members, and guests at each of our resorts. Shared spaces where face coverings must be worn by unvaccinated Owners, Members, and guests include the following:

  • Indoor public spaces and common areas.
  • Lobbies.
  • Food & beverage outlets, including pool bars, convenience stores, and other similar venues.
  • Fitness centers.
  • Outdoor public spaces where social distance of 6 feet (2 meters) cannot be maintained.

Please Note: The above requirements are in addition to any applicable face covering requirements mandated by governmental authorities in the jurisdictions where our resorts are located.

Exceptions

The following exceptions apply to the above face covering requirements for unvaccinated Owners, Members, and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply:

  • Individuals younger than 2 years old.
  • Individuals with a health or medical condition that prevents them from wearing a face covering.
  • Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
  • Individuals who are eating or drinking and seated at a food establishment on property. (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table.)
  • Individuals who are exercising outdoors, including running, biking, and swimming, and who are able to socially distance while doing so.

Important Alerts

There is no cash available at this resort, and credit cards are the only acceptable form of payment.

Official Information

Face coverings may be required. To learn more, please see destination-specific information below for official information.

OFFICIAL INFORMATION:

https://www.dshs.state.tx.us/coronavirus/
https://www.sanantonio.gov/Health/News/Alerts/CoronaVirus

Cashless Resort

Limited cash is accepted at the Front Desk. Credit cards and room charges are the only acceptable forms of payment at other locations.

Service Animal Policy

This property welcomes ADA service animals. Pets are not permitted.

Please Note: Novel Coronavirus (COVID-19) is highly contagious. As is the case with any public place, we cannot guarantee that you will not encounter others at the resort who are contagious; however, we want you to know that we are committed to cleanliness and our enhanced safety measures in response to COVID-19. Read more

Amenity Status

The current status of resort amenities and services is subject to change at any time due to governmental requirements and/or changes to operating guidelines. Please continue to check this website frequently for updates prior to your upcoming reservation.

Open

  • Activities (On-Site)

  • Activity Center

  • BBQ Grills

  • Concierge

  • Fitness Center

  • Game Room/Arcade

    Media Room Open
  • Golf Course (On-Site)

    The Hyatt Hill Country Golf Club is now open at the adjacent hotel.
  • Hot Tub(s)/Spa(s)

    Hot tubs are open except for the Windmill Hot Tub. Indoor and Lazy River hot tubs are open.
  • Kid's Club

  • Mini-Golf Course

  • On-Site Restaurant

    Hours of operation may be limited.
  • Pool Bar/Grille

    Hours of operation may be limited.
  • Pool Chairs

  • Pool(s)

  • Poolside Cabanas

    The Poolside Cabanas are located at the Lazy River.
  • Steam Room/Sauna

Open with Social Distancing

  • Spa Services

    The Windflower Spa is now open at the adjacent hotel.
  • Sports Courts/Playgrounds

    The putting green, bocce ball courts, sand volleyball court, shuffleboard court, badminton court and corn hole area are now open for Owners, Members and guests to enjoy.

Closed

  • Housekeeping

  • On-Site Convenience Store

Explore natural, historic and modern attractions from this elegant home base. Situated just minutes from downtown San Antonio and The Alamo and surrounded by award-winning green of the Arthur Hills-designed Hill Country Golf Club, the resort encompasses 39 acres of lush landscaping and nature trails.