Kitchenaid superba refrigerator ice maker blinking red light

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Possible Solutions

Does the Ice Maker need to be cleaned?

The ice-making system and the air-cooled condenser need to be cleaned regularly for the ice maker to operate at peak efficiency and to avoid premature failure of system components.

It is recommended that you clean the ice Maker when the "Cleaning Needed" or  "Cleaning Cycle" button is illuminated, after 9 months or if ice production has decreased significantly.  

Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system.  Cleaning the system regularly helps remove the mineral scale buildup.  How often you need to clean the system depends on how hard your water is, for harder water, you may need to clean the system as often as every 6 months.

Was the clean cycle interrupted or stopped?

• The  Clean button will continue to blink, during the Clean Cycle, indicating that the cleaning cycle is in process. If the cycle is interrupted the Clean Light will continue to blink, press the "Clean" button to resume the cycle.  The display on the ice maker will change to "Cleaning Complete" when the cycle has finished. 
• When the “Cleaning Complete” light is illuminated (approximately 70 - 90 minutes), the cleaning cycle is complete. 

Restart the Ice Maker

If the above troubleshooting has not been successful try restarting the Ice Maker, by either unplugging the ice maker or turning off power to the ice maker at the fuse or circuit breaker. This will reset the controls on the ice maker. If the Cleaning indicator remains on after restarting the Ice Maker, press the "Clean" button so the cycle can complete. 

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Canada

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How to Troubleshoot the KitchenAid Ice Maker

If your KitchenAid Ice Maker is not working use this troubleshooting guide to diagnose common problems.

• Ice maker turned off 
• Ice maker jammed
• Water filter needs to be replaced
• Water system needs to be flushed
• Check water supply line

Is the ice maker turned on? 

Verify that the ice maker is turned on. If the ice maker’s water supply is not connected to water supply line, turn the ice maker off. If the ice maker is on, but disconnected to water supply line, the following could happen:

• The ice maker will continue to try to make ice, causing a buzzing sound
• A refrigerator section may to be too cold
• Food in crisper drawers may freeze

Is the ice maker jammed?

First, ensure that ice is not jammed in the ejector arm of the ice maker. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. This will likely resolve the issue. Because the ice may not be completely frozen yet, when the harvest fingers try to harvest the ice cubes, the fingers bring up icy water that attaches to the stripper. This icy water can then freeze on the stripper during the next cycle causing an ice bridge. This ice bridge will cause the harvest fingers to jam.

Does your water filter need to be replaced?

A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and could cause thin, low or no ice production. 

CLICK HERE for additional information on checking the water filter.

To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.

Was the water system flushed after filter installation or replacement?

Flush the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time.  Air in the water system may cause dripping at the dispenser or small/hollow ice cubes. 

CLICK HERE for more information on how to flush the water system.

Check the water supply line

When checking the water supply line, ensure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. 

Next, check to make sure there are no kinks in the water supply line. A kink in the line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.