As a user, you can reset your Voicemail PIN two ways: through the Voicemail System or the Voice Manager. Show Follow these steps to reset your PIN using the voicemail system:
Note: The voicemail system will prompt you to reset your voicemail PIN every 120 days. Follow these steps to reset your PIN using the Voice Manager:
If you are unable to log in to the Voice Manager nor access the voicemail system, contact your company administrator. Your administrator can reset your voicemail PIN and Voice Manager password using the Customer Portal. Forgot your voicemail password or want to reset to a new one? Follow the steps below to get updated and back to your day. If you don't remember what your voicemail password is, you can reset it through our Support Automated System or call 1-855-246-2461 and follow the prompts.
For accounts with multiple lines, anyone with the account username and password can reset the voicemail password for any line on the account. A text message with details will be provided to the selected phone line. You can also change your password from your device. See below for instructions by device type. For accounts with multiple lines, anyone with the account username and password can reset the voicemail password for any line on the account. A text message with details will be provided to the selected phone line. You can also change your password from your device. See below for instructions by device type. Change My Voicemail Password on Your PhoneWant to change your current voicemail password? No problem! If you know your current voicemail password, you can follow the steps below to change your password from your phone. iPhone
Android (via Cricket Visual Voicemail)
Windows
Feature Phones
Was this article helpful? How do I reset my voicemail PIN if I forgot it?How to Reset Your Voicemail Password in Android. Open the Phone app and tap the three dots in the upper-right corner.. Tap Settings.. Scroll down and tap Voicemail.. Tap Change PIN.. Enter your current password and tap Continue.. Enter a new PIN, and then tap Continue. Enter the code again and tap OK to confirm.. How do I reset my visual voicemail password on Android?Change or Reset Voicemail Password. To change your voicemail password, from the Phone app select the Keypad tab then select the Visual Voicemail icon. ... . Select the. ... . Select Change password, then follow the on-screen instructions.. |