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Member QuestionsThe Blue Cross Blue Shield (BCBS) system is made up of 34 independent and locally operated companies. Questions about your health insurance coverage, benefits or treatment? Call the toll-free number on the back of your member ID card or find your local BCBS company online. Find My BCBS Company Federal Employee Program® (FEP) members should visit the FEP website. Shop for Insurance Learn about insurance options for Individuals & Families or Employers, or get connected with your local Blue Cross Blue Shield company by calling 888.630.2583. Please note that this number is used solely to receive calls from BCBS members seeking assistance and never to make calls to BCBS members. If you receive a call that appears to originate from this number, the call is likely fraudulent or malicious and you should not answer it, or hang up immediately after receiving it if you do answer the call initially. Learn more about Healthcare Fraud. Media Relations For general press inquiries, please visit News to contact our media relations team. Go The Blue Cross Blue Shield Association is an association of 35 independent, locally operated Blue Cross and/or Blue Shield companies. Get to know us. Get answers to your questions. Please note: If you purchased your plan on the Marketplace and need to update your information, please contact HealthCare.gov by calling 1-800-318-2596 or by logging in to your HealthCare.gov account. Customer service representatives are
available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday. The lobby at our main headquarters, 1133 SW Topeka Blvd., Topeka, KS, is open from 8 a.m. to 4:30 p.m. Want to visit one of our other locations throughout the state? See our statewide locations. Are you an individual needing insurance or a group wanting to discuss options for you and your employees? We can help! Already a member with BCBSKS coverage? Discover how you can reach us.
We have a dedicated unit to investigate referrals and tips from people suspecting insurance fraud. If you suspect someone should not be covered under someone else’s health care plan or you have been billed for a service you never received, call us at:
Seeking employment with us? Find jobs that are available and how you can apply. Some more helpful resourcesProvider ServicesIf you have questions or need assistance, please contact your Provider Relations representative or contact Provider Services: If you have questions:Phone:1-844-396-2330 Email:Fraud, Waste and Abuse ReferralsFraud, waste and abuse referrals can be made through the following avenues: Medicare/Medicaid Fraud Hotline:1-866-847-8247 Email usCompliance and Ethics Hotline:1-877-660-7890 Member Fraud, Waste and Abuse:1-800-600-4441 Receive email from AnthemAnthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield Healthcare Solutions self-service tools? Please use Availity for inquiries like payment
disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within two business days. Provider tools & resources
Interested in becoming a provider in our network?We look forward to working with you to provide quality services to our members. What is the customer service number for Blue Cross Blue Shield?1 (888) 630-2583Blue Cross Blue Shield Association / Customer servicenull
Does Anthem call Blue Cross Blue Shield?Do not release your personal information as this is a phishing scam. While Blue Cross does reach out to members over the phone, we want you to be aware of the signs of what may be a scam call. If you receive a call from someone at Blue Cross, we will never ask you to release personal information.
Is Anthem Blue the same as Blue Cross?In California Anthem Blue Cross is the trade name of Blue Cross of California. Anthem Blue Cross and Anthem Blue Cross Life and Health Insurance Company are independent licensees of the Blue Cross Association.
Is Anthem the same as Blue Shield?Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company an independent licensee of the Blue Cross Blue Shield Association.
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Anthem blue cross and blue shield customer service number
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