Anthem blue cross blue shield prior authorization number

Anthem Blue Cross and Blue Shield (Anthem) recommends submitting precertification requests via Interactive Care Reviewer (ICR), a secure utilization management tool available in Availity. ICR offers a fast, efficient way to securely submit your requests with clinical documentation. You can also check status of an existing request and auto-authorize more than 40 common procedures. 

Services requiring precertification

Providers are responsible for verifying precertification requirements before services are rendered. You can use the Precertification Lookup Tool or reference the provider manual to determine if authorization is needed. 

  • Anthem Provider Manual

Request precertification

We encourage providers to use ICR in Availity for all notifications or precertification requests, including reporting a member’s pregnancy. 

Need help with Availity? 

Precertification contacts

Pharmacy

Prescription drugs, including specialty medications, some over-the-counter (OTC) medications and home infusion therapy solutions, are covered by ForwardHealth.

ForwardHealth Provider Services

Phone:

800-947-9627
TTY: 711

Website:

www.forwardhealth.wi.gov

Provider tools & resources

    • Log in to Availity
    • Learn About Availity
    • Precertification Lookup Tool
    • Precertification Requirements
    • Claims Overview
    • Member Eligibility & Benefits Overview
    • Policies, Guidelines & Manuals
    • Referrals
    • Forms
    • Provider Training Academy
    • Electronic Data Interchange (EDI)

    Interested in becoming a provider in the Anthem network?

    We look forward to working with you to provide quality services to our members.

    To request or check the status of a prior authorization request or decision for a particular plan member, access our Interactive Care Reviewer (ICR) tool via Availity. Once logged in, select Patient Registration | Authorizations & Referrals, then choose Authorizations or Auth/Referral Inquiry as appropriate.

    Don’t have an Availity account?

    Need help with Availity?

    Behavioral health

    Services billed with the following revenue codes ALWAYS require precertification:

    0240–0249 All-inclusive ancillary psychiatric
    0901, 0905–0907, 0913 and 0917 Behavioral health treatment services
    0944–0945 Other therapeutic services
    0961 Psychiatric professional fees

    Pharmacy

    Pharmacy prior authorizations can be requested through Availity.

    You can also request prior authorization by calling:


    Hours of operation: Monday-Friday, 8 a.m. to 8 p.m.

    Hoosier Healthwise:

    866-408-6132

    Healthy Indiana Plan:

    844-533-1995

    Hoosier Care Connect:

    844-284-1798

    Fax:


    Retail:

    844-864-7860

    Medical Injectables:

    888-209-7838

    Services billed with the following revenue codes ALWAYS require precertification:

    0632 Pharmacy multiple sources

    The following ALWAYS require precertification:

    Elective services provided by or arranged at nonparticipating facilities

    All services billed with the following revenue codes:

    0023 Home health prospective payment system
    0570–0572, 0579 Home health aid
    0944–0945 Other therapeutic services
    3101–3109 Adult day and foster care

    Prior authorization - Phone


    Utilization Management, Behavioral Health and Pharmacy

    Hours of operation: Monday-Friday, 8 a.m. to 8 p.m.

    Hoosier Healthwise:

    866-408-6132

    Healthy Indiana Plan:

    844-533-1995

    Hoosier Care Connect:

    844-284-1798

    Prior authorization - Fax


    Physical health inpatient and outpatient services:

    Fax

    866-406-2803

    Concurrent reviews for inpatient, skilled nursing facility, long-term acute care hospital and acute inpatient rehabilitation:

    Fax

    844-765-5156

    Submission of clinical documentation as requested by the Anthem Blue Cross and Blue Shield outpatient Utilization Management department to complete medical necessity reviews for outpatient services such as DME, Home Health care, wound care, orthotics, and out-of-network requests should be faxed to 844-765-5157. For AIM-related CPT® codes, all requests are initiated by AIM Specialty Health®* online at https://aimspecialtyhealth.com or by calling 844-767-8158. You may also access the Precertification Lookup Tool directly here.

    * AIM Specialty Health is an independent company providing some utilization review services on behalf of Anthem Blue Cross and Blue Shield.

    Fax

    844-765-5157

    • Medical Policies and Clinical UM Guidelines Search
    • AIM Specialty Health Guidelines
    • Universal Authorization Form

    Documents

    • DME Rental List
    • Medical Necessity Code List
    • Retail Pharmacy Prior Authorization Forms
    • Medical Injectable Prior Authorization Form
    • Synagis Prior Authorization Form
    • Submit prior authorizations online with Interactive Care Review
    • Behavioral Health outpatient authorization process
    • Home Health wound care update
    • Indiana Medicaid Prior Authorization Requirements List

    Page Last Updated: 10/11/2021

    Provider tools & resources

      • Log in to Availity
      • Learn about Availity
      • Precertification Lookup Tool
      • Prior Authorization Requirements
      • Claims Overview
      • Member Eligibility & Pharmacy Overview
      • Provider Manuals and Guides
      • Referrals
      • Forms
      • Training Academy
      • Pharmacy Benefits
      • Electronic Data Interchange (EDI)

      Interested in becoming a provider in our network?

      We look forward to working with you to provide quality services to our members.

      How do I submit a prior authorization to availity?

      How to access and use Availity Authorizations:.
      Log in to Availity..
      Select Patient Registration menu option, choose Authorizations & Referrals, then Authorizations*.
      Select Payer BCBSOK, then choose your organization..
      Select a Request Type and start request..
      Review and submit your request..

      Does Blue Cross Blue Shield of Michigan require prior authorization?

      BCBSM requires prior authorization for services or procedures that may be experimental, not always medically necessary, or over utilized. Providers must submit clinical documentation in writing explaining why the proposed procedure or service is medically necessary.

      How long does it take Anthem to approve medication?

      After you ask and we get all of the information we need for medical services and items, we will notify you of our determination no later than 14 calendar days. If your request is for a Medicare Part B prescription drug, we will give you a decision no more than 72 hours after we receive your request.

      What form do providers in California use to request prior authorization?

      Providers must request CCS services using a SAR form. Note: Providers should verify CCS eligibility before submitting a SAR. Providers are required to submit documentation to substantiate medical necessity at the time the SAR is submitted.